Brand Certified
United States Postal Service
2.1(169 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
20 S Montgomery St, Trenton, NJ
08608, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20 S Montgomery St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
169 reviews
5 stars
34
4 stars
13
3 stars2
2 stars
6
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Delivery Issues
Many customers reported significant problems with package deliveries, including lost packages, delays, and incorrect delivery notifications.
Staff Attitude
Several reviews mentioned a lack of accountability and professionalism among staff, with some employees being noted for their negative attitudes and lack of assistance.
Long Wait Times
Customers frequently experienced long wait times and inadequate staffing, leading to frustration during visits.
- DBDamaris Barrera5 days ago5.0Muy rápido me atendieron y amablemente
- WWWaassabiFeb 4, 20265.0This one black guy with purple us mail shirt is the MAN!
- QKQuamir KempJan 17, 20261.0So I dropped a yellow envelope in the mail and it was returned to me due to not enough stamps on it. I needed a 3rd which was fine even though it took Trenton almost 30 days to return it. My issue is why draw on the stamps so I can’t use them and add a 3rd. Yall literally took marker and crossed out unused stamps because it got sent back to me. Now if I had dropped that letter off in person no one would have drew on nothing, I would have been told to purchase or add another stamp. So I’ll be there bright and early next time this location is opened and my envelope will be sent out with those crossed out unused stamps. Don’t do things that you wouldn’t have done if the customer wasn’t standing there !
- DMDiana MartinDec 16, 20251.0You can't talk to anybody!!!, AI just continues to say the same thing over and over again You can't talk to anyone!!! I need to talk to someone so it's lousy!!!
- MPMalcolm PickeringNov 20, 20255.0Brandon and his work buddy are really holding it down this week great service big smiles super friendly I don’t think I’ve ever enjoyed going to the post office more
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 20 S Montgomery St offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment via the online scheduler; limited walk-in hours may be available.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 4:30 PM, Saturday 8:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online securely at the USPS website; you'll receive instructions to complete the setup in person.
What is the cost of a small PO Box here?
PO Box prices vary by location; check exact pricing by entering your ZIP Code on the USPS PO Box website.
Is 24/7 lobby access to PO Boxes available at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby; confirm specific hours with this Post Office.
How can I access nearby transit or government services when visiting this Post Office?
Nearby places include Downtown Trenton Post Office and American Vehicle Solutions (DMV), making it convenient to combine postal errands with government services.
Are there cultural or entertainment venues near this Post Office?
Yes, close by are the African American Cultural Collaborative of Mercer County and Mill Hill Playhouse, great for cultural visits before or after your postal trip.
Where can I grab food or coffee near the United States Postal Service at 20 S Montgomery St?
Nearby options include Dunkin' for coffee and Blimpie or Tracey's Kitchen for sandwiches and southern cuisine, perfect for a meal break around your visit.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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