United States Postal Service

2.2
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 261R Pascack Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
261R Pascack Rd, Township Of Washington, NJ
07676, United States

Hours

Reviews

2.2
46 reviews
5 stars
11
4 stars
4
3 stars
0
2 stars
1
1 star
30
  • EG
    Ell Gonza
    Dec 22, 2025
    1.0
    I called to notify I received a package at my address and it didn't belong to me. The employee Benitez, told me I had to bring the package back, and paid to be send to the correct address, I told her it was sent to my address, she kept screaming and not understanding I didn't have an address to forward the package. We ended up screaming at each other after she suggested I might have stolen something and I told her I waited an 1hr and 35 minutes for a phone to get answered so I could make the report. This was after she yelled at me because she called my phone 3 times and I didn't answer. She didn't know I was giving the agency a good review over the phone when she was calling. So many good federal employees were let go, and they kept the crap at this post office.
  • HJ
    Hug JK
    Nov 20, 2025
    1.0
    Horrible customer service at the counter. Super rude.
  • MR
    Margaret Ricci
    Nov 10, 2025
    5.0
    Always Cheeful and Efficient! Unfortunately most times there is only one person at the desk, doing their best to service everyone timely.
  • LS
    Lisa Savino
    Aug 23, 2019
    1.0
    Unprofessional staff and very inconvenient hours.
  • FM
    Francis Masciulli
    Aug 9, 2017
    1.0
    The older gentleman who works here has been rude on several occasions...he makes personal comments to customers that are inappropriate. On one occasion, I asked to borrow a piece of tape and he refused the tape that was on the counter in front of him. He told me that I would have to buy a roll of tape. In general, he is very unhelpful and unprofessional. Even though this is my local post office, I go out of my way to use other post offices.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.