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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Crews St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
82 reviews
5 stars
16
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57
- JCJennifer CapalboOct 24, 20251.0I was looking for my missing package as I was on vacation and realized it was not delivered contrary to my notification alert. I asked the clerk who rudely said oh that’s too long ago to check!! It was 2 weeks!!
- TPThalia PerezFeb 14, 20241.0HORRIBLE CUSTOMER SERVICE. I had a package get delayed and I really needed it for the day it was suppose to be delivered. The package was delivered to this P.O which is down the street from my home. I called USPS customer service and they sent a request for me to pick it up today instead of waiting for it to be delivered the next day. I then called this P.O and I spoke to a female supervisor “Jacquel” (not sure how to spell her name) over the phone about my package and she did not try to help me so it seemed. Told me to call back in an hr while they “look” for the package. I called back a little over an hr later and she had an attitude and told me they haven’t found it that i should just wait for it to be delivered tomorrow and I explained to her that i really needed it today and she told me to call back in another hr. About 2 hours later I decided to go to the P.O before they closed and she gave me the same excuse as she couldn’t find it. From the first phone call at 11:58am to me showing up at 3:40pm, HOW can’t you find a package that you have to find anyways for it to be delivered the next day???? She was very nasty very rude. I did all the steps to ensure that I could pick up my package that was in that post office.
- MBmotez bakezSep 14, 20211.03 weeks in a row the mailman sits in his truck does not drop off the package due to "signature required". He drives off without ringing the doorbell for a signature. We have to leave the house and look for him to get our package. We have a business to run and he doesn't leave his truck to ask for a signature! I try calling the post office and no one picks up. Getting sick and tired of usps
- NNNoMansLand “NoMansLand”Feb 4, 20191.0I went to this Post Office on Thursday the 31st February 2019 because I was missing 6 mail Packages That clearly was marked delivered by the mailman, So I go to the Post Office 2 days later on Saturday January 2nd so I can speak to a manager to see what happen to my packages ,The manager comes up to me and tells me he will go check on my delivery status , I was standing there waiting for him for 25 minutes at least When suddenly one of the employees tells me he left the building, I found this so bizarre that a manager Would walk out on a customer while being helped, One of the employees called him through the phone and he said he would be right back. So I told them that I would be back , So I left to go home ,I only live around 2 minutes away from the Post Office this was around 10 30 -11 o'clock in the morning at the Totowa Post Office, As soon as I get home all my packages were in my mailbox, My point is I find it very Strange that all my packages were in my mailbox, I'm thinking the manager left to replace them all Back in my mailbox because they knew I was on to something, It's so disgusting that a local Post Office would make customers feel uneasy and make people feel like they're stealing from us, It's Monday February 4th I'm about to call corporate office and press a complaint against Totowa New Jersey United States Postal Service department that I believe is stealing packages from customers. And I still don't understand why did the manager leave while he was taking care of me ,I believe this manager is incompetent and should be fired immediately. Anyone who goes to this Post Office beware take caution.
- DTDerek TeixeiraMar 7, 20173.0Great location, but you are always running your luck as to the kind of experience you'll have. They are either very helpful, or miserable to the point of frustration!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 20 Crews St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the United States Postal Service at 20 Crews St.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler; however, limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 20 Crews St?
The Post Office is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
What is the cost of a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for exact times.
What nearby places can I visit before or after using the postal services at 20 Crews St?
Nearby, you can visit Wells Fargo Bank for financial services, Hangry's Sandwich Shop for a meal, or the Nail Cafe for a relaxing manicure.
Are there nearby automotive services close to the United States Postal Service at 20 Crews St?
Yes, Totowa Quality Repair provides automotive and auto body services nearby if you need vehicle maintenance while visiting the area.
How can nearby schools help families visiting the Post Office at 20 Crews St?
Families visiting the Post Office can coordinate errands with visits to local schools such as Washington Park School or Totowa School District located nearby.