Staples

3.5
237 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Totowa, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
545 US Highway 46, Totowa, NJ
07511, United States

Hours

Reviews

3.5
237 reviews
5 stars
114
4 stars
37
3 stars
12
2 stars
9
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being rude or unhelpful.

Print Services

The print and copy services received both positive and negative reviews, with some customers praising quick and quality work, while others reported poor experiences and mistakes.

Store Cleanliness

Several reviews mentioned cleanliness issues within the store, particularly in the bathrooms and overall organization.

Staffing Issues

Customers frequently noted a lack of staff during busy times, leading to long wait times and frustration.

Product Availability

While many customers found the inventory to be well-stocked, there were complaints about specific items being out of stock or difficulties in locating products.
  • AA
    adam allan
    4 days ago
    1.0
    This is not a good Store you cannot find help they always short with employees if you go there on your lunch break you will never accomplish anything. I went there a couple of times on my lunch break to try to get a laptop and other stuff. It’s always I have to wait 20 minutes or more to get somebody and most of the time The employees try their best to help me. I am not blaming the employees. I am blaming the company itself. They have to hire more people for customer service.
  • DJ
    Damon Jason
    Dec 22, 2025
    5.0
    Quick & Efficient Returns with a friendly & helpful staff A+++
  • JB
    Jennifer Boria
    Dec 3, 2025
    5.0
    Excellent Service
  • AD
    Anthony D
    Dec 2, 2025
    1.0
    “Juan the Manager” in printing was the worst. Wasted 30 minutes+ of my time and did not get the job done. Horrible management, has no care or regard for the customers in front of him
  • PR
    Paula Roberto
    Nov 26, 2025
    3.0
    Place Is clean and well stocked but the service is slow.

Frequently Asked Questions About Staples

What services does Staples in Totowa, NJ offer?

Staples in Totowa offers printing, shipping, technology, travel, and recycling services, along with office supplies and furniture.

What are the operating hours of Staples in Totowa?

Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.