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Visit your local Post Office™ at 130 W Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and unhelpfulness.
Mail Delivery Issues
Numerous complaints about lost or misdelivered mail, with customers expressing frustration over packages not being delivered or being marked as delivered incorrectly.
Long Wait Times
Many customers reported long wait times and insufficient staff during busy hours, leading to dissatisfaction with service speed.
Phone Accessibility
Customers frequently noted difficulties in reaching the post office by phone, with many calls going unanswered.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences, particularly with specific employees who provided excellent service.
KW
kathryn wassong
Nov 1, 2025
5.0
Great service and experience
KK
K
Oct 3, 2025
5.0
Wonderful staff unsure why their rating is so low
CS
Camille Sia
Aug 12, 2025
5.0
I was able to get money order with no fuss.
CS
CeeCee S
Aug 6, 2025
3.0
Keep screwing up my PO box mail
BA
Blue Alien
Jul 22, 2025
1.0
If I could give no stars I would. Left the out going mailbox wide open and when we called the post office no one answered. I live in an apartment complex so you need a key to lock it back up and the post office are the only ones who have it. Smh
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Toms River, NJ?
The United States Postal Service is located at 130 W Water St, Toms River, NJ 08753.
What are the operating hours of the United States Postal Service at 130 W Water St?
The Post Office is open Monday through Friday from 9:00 AM to 4:30 PM and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is currently $15 at USPS.
Can I rent a PO Box at the United States Postal Service in Toms River?
Yes, you can reserve and manage PO Boxes online and complete the setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can I visit before or after my trip to the Post Office?
Near the Post Office, you can visit NALC Branch 2128 Toms River/Lakehurst NJ park for a relaxing walk or stop by Poppy's Place diner for a meal.
Are there any nearby fitness or sports venues close to the Post Office?
Yes, nearby fitness and sport venues include Competitive Paddlesports of NJ, LLC and Golf Kings Toms River, offering opportunities for recreation before or after your visit.
Which nearby services might be useful if I need medical or wellness support near the Post Office?
Nearby medical and wellness options include Accredited Dermatology, Certified Dermatology, and SportsCare Physical Therapy, all accessible close to the Post Office location.