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Brand Certified

United States Postal Service

2.2
(196 reviews)

Business Details

130 W Water St, Toms River, NJ
08753, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 130 W Water St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 W Water St, Toms River, NJ
08753, United States

Hours

Reviews

2.2
196 reviews
5 stars
47
4 stars
10
3 stars
5
2 stars
7
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed frustration with the lack of responsive customer service, particularly difficulties in reaching a live person by phone.

Delivery Issues

Numerous complaints were made regarding misdelivered or undelivered mail and packages, leading to significant customer dissatisfaction.

Staff Performance

While some staff members received praise for their helpfulness, many reviews highlighted rude or unprofessional behavior from employees.

Long Wait Times

Customers frequently reported long wait times and insufficient staffing during busy periods, contributing to a negative experience.
  • GC
    Geno Da Chef
    Feb 7, 2026
    1.0
    I received a package one day from usps then 2 days later it's dangerous to deliver a different package even though there were several deliveries by other companies. The service from this office is pitiful, an embarrassment from what it once was, truly a shame.
  • SM
    Steve Mossbacher
    Feb 3, 2026
    1.0
    Can't get a real person on the phone. You offer no help whatsoever. Your costumer disservice is less than useless
  • MA
    Mike Arena
    Jan 17, 2026
    1.0
    All the mail carriers are antisocial and screwing up delivery the right mail to the right address 😡
  • CC
    Chilll
    Jan 16, 2026
    1.0
    I keep getting the wrong mail this happened several times and I’m getting tired of it. you tried calling no one answers the phone you get this automated bullshit. You get nowhere but frustrated..The automation has to go.
  • RH
    Robert Hunyor
    Jan 9, 2026
    1.0
    Seems our Deliver Driver gets lazy and doesn't feel like delivering packages. This isn't the first time. It's incredibly frustrating, especially when you're looking forward to getting something. Still says "out for delivery" ... Yeah.. Okay.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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