Staples

4.3
306 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Toms River, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2 Route 37 W STE F, Toms River, NJ
08753, United States

Hours

Reviews

4.3
306 reviews
5 stars
209
4 stars
46
3 stars
10
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individual employees who provided exceptional service.

Store Organization

The store is generally reported as clean, well-organized, and stocked with a good selection of products, making it easy for customers to find what they need.

Amazon Returns

There are significant complaints about the Amazon return process, with customers noting long wait times and understaffing during peak hours.

Product Availability

While many customers found the store had a good selection of products, some noted issues with stock availability and pricing concerns.

Mixed Experiences

While many reviews are positive, there are also mentions of poor service experiences, particularly with new or less knowledgeable staff.
  • LB
    Louie B
    Nov 16, 2025
    1.0
    Person behind the counter for the photos was being abysmal, it should not take 30 minutes to get 1 picture. This is Outrageous.
  • MB
    Mark Butwinski
    Nov 15, 2025
    1.0
    Because I don't go on my computer before shopping Staples penalizes me by giving less back for empty ink cartridges unless I first go online to arrange the return. I still have to bring them back to the store. This is unfair marketing and age discrimination. My wife doesn't use the computer and the Staples rewards account is in her name.
  • NM
    nancy mertz
    Nov 6, 2025
    5.0
    Shout out to Jolena In the printing department. Took so much patience with me to make something perfect. Hard to find service like that these days. You are appreciated and I hope your manager reads this!!
  • MR
    Michele Ratkowski
    Nov 4, 2025
    5.0
    Helpful people, good products, OK prices. Amazon returns are easy here and the staff at the return counter are "usually" very pleasant.
  • US
    unicornz smilez
    Nov 2, 2025
    1.0
    Worst workers and service in Toms River. Has 20 workers walking around the store aimlessly doing nothing, yet can’t seem to open another register for Amazon/UPS returns (which populates half of the customers in the store). They’d rather have their workers playing with paper and slugging around than actually getting their customers in and out. DO NOT GO HERE FOR YOUR RETURNS, Kohl’s is across the street and has 100x better customer service!!!!!!

Frequently Asked Questions About Staples

What are the opening hours of Staples in Toms River, NJ?

Staples in Toms River, NJ is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples offer at the Toms River location?

Staples provides print services, tech services, shipping services, recycling, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.