The UPS Store

4.2
213 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3258 in Tenafly offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Stop & Shop Center Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
24 W Railroad Ave, Tenafly, NJ
07670, United States

Hours

Reviews

4.2
213 reviews
5 stars
164
4 stars
4
3 stars
2
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from some employees.

Efficiency

Several reviews highlighted the store's efficiency and quick service, particularly for Amazon returns, although some customers experienced long wait times.

Management

Peter, the manager, received mixed feedback; some praised his professionalism and helpfulness, while others criticized his approach and customer handling.

Store Policies

Customers expressed frustration with strict policies regarding packaging and returns, leading to negative experiences and recommendations to seek alternatives.
  • MR
    michael reidy
    3 days ago
    5.0
    Thrilled with the time it took to process an Amazon return
  • JA
    Junghun Ahn
    Jan 3, 2026
    1.0
    When the shipping instruction is not clear enough. Aways asking to purchase a box for packing for $5. Making me heading back home. But other locations do not have the same issue. Never going back. Be aware!!
  • TW
    Tom Wilson
    Jan 2, 2026
    1.0
    Rude and lazy staff. Do not want to take packages bigger than an envelope. They do not know what they are doing and what UPS even stands for.
  • JR
    Jaclyn Reichenberg
    Dec 25, 2025
    5.0
    This is the most efficient UPS store around. The manager Peter, who is so professional, clearly demands excellence from the staff and they deliver.
  • IS
    Ivan Schurawel
    Dec 20, 2025
    1.0
    Saturday 12/20 2:00 PM. Waiting in line specifically holding my small 10 lb dog so I don't leave her in the cold car. As I am about to be next in line, I was rudely told no dogs in the store and that my dog would have to go outside. I told him that I was holding my dog and that it is too cold. They stated it was about allergies. I ended up just leaving the store. I have pictures of the outside of the storefront from that moment. I ended up parking my car at the curb on my way out to get the pictures. There are no signs on the outside stating ANYTHING about pets. If there were signs or anything of the like, then I'd understand. But there was nothing.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Tenafly offer?

The UPS Store #3258 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.