The UPS Store

3.8
223 reviews
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Business Details

Roxbury Mall 275-220 Rte 10 East, Succasunna, NJ
07876, United States
(973) 927-6090
https://locations.theupsstore.com/nj/succasunna/roxbury-mall-275-220-rte-10-east
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1846 in Succasunna offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cross Street From The Pc Richard & Son Electronic Appliance Store.

Details

  • DeliveryNot available

Location

The UPS Store
Roxbury Mall 275-220 Rte 10 East, Succasunna, NJ
07876, United States

Hours

Reviews

3.8
223 reviews
5 stars
146
4 stars
7
3 stars
4
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and efficient, providing excellent service even during busy times.

New Management

Recent changes in ownership have led to significant improvements in service quality and customer satisfaction.

Efficiency

Customers appreciate the quick and organized handling of their requests, making their visits seamless.

Mixed Experiences

While many reviews highlight positive interactions, there are some negative experiences reported regarding specific staff members and service issues.

Community Engagement

The owners and staff are noted for going above and beyond to assist customers, fostering a welcoming atmosphere.
  • SS
    Shola
    5 days ago
    5.0
    The UPS store is very helpful. They go above and beyond ands are able to help you with your needs. Shipping and doing returns have never been easy!!
  • LG
    Lisa Groschopp
    Nov 13, 2025
    1.0
    DO NOT USE THIS STORE I dropped off a item to be shipped back to Shein. They scanned the item, gave me a receipt, kept the item and shipped something else back to Shein. They claim no responsibility. They told me I had to file a claim directly with UPS. I did that and UPS approved the claim and paid them directly since they were the actual shipper of the item and they told me my claim was denied and will not give me my money back. DO NOT USE THIS STORE. THEY STEAL FROM THEIR CUSTOMERS!
  • VJ
    Vanessa Jean-Noel
    Nov 10, 2025
    5.0
    Great coustomer service. Staff were friendly and greeted me from the moment I opened the door. They provided thorough and fast service. I was pleased to have come in on this rainy day to friendly staff
  • PT
    Pilar Torres
    Nov 2, 2025
    5.0
    Excellent service. Got a call when I could come in to get a certified!! Best!!
  • HP
    Hiral Patel
    Oct 23, 2025
    5.0
    I recently visited The UPS Store, and even though the location was very busy with clients constantly coming and going, the staff managed to make my entire experience completely seamless. I needed several services — printing, scanning, notary, and mailing — and every task was handled efficiently and with a friendly attitude. The team was well-organized and professional, ensuring each customer got personal attention despite the steady flow of people. I was especially impressed by how quickly they moved through complex requests without compromising accuracy or service quality. Overall, this store delivers exceptional customer care under pressure. Highly recommended for anyone who values efficiency, professionalism, and reliability — even on their busiest days!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Succasunna offer?

The UPS Store #1846 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.