United States Postal Service

2.9
83 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 210 Mountain Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
210 Mountain Ave, Springfield, NJ
07081, United States

Hours

Reviews

2.9
83 reviews
5 stars
35
4 stars
3
3 stars
4
2 stars
3
1 star
38
  • MM
    Magnolia
    Aug 18, 2025
    5.0
    I had a very good experience today at this location. The lady in front was nice, knowledgeable and very friendly.
  • BB
    Ben
    Jul 30, 2025
    1.0
    Booked a passport appointment 3 weeks in advance, took time off from work. We come for the appointment the lady that handles passports decided to take a break and wasnt there. We waited over 20 minutes , no one showed up. No apologies nothing , no one cares. I hope usps gets privatized and they hire less unprofessional and apathetic front desk employees at this location.
  • CM
    Cyn Mun
    Jul 23, 2025
    1.0
    The woman dealing with the passport today was very rude, would get defensive whenever we answered a question she asked us, & denied us help because she was becoming defensive. When I got home I checked out all my paperwork to make sure she gave us everything back, I noticed she gave us a sheet with other customers personal information on it - which of course I shredded. But I hope she realized she messed up in giving me that & gets in trouble for being rude.
  • TW
    Tasheera Williams
    Nov 25, 2021
    5.0
    Went here for passport service twice. The ladies there are very pleasant and helpful. They were very welcoming. Appointment was handled in a timely manner. Service was excellent all around. Huge difference from most post offices I've visited. Kudos to those ladies.
  • IB
    Idris Bhatti
    May 15, 2021
    1.0
    Please dont do any business here, I had a appointment booked to renew my kids passports and they call me an hour before my appointment saying, “sorry the clerk called out, go online book another appointment”. Like, do you know how difficult it is to find an appoint because of the PANDEMIC? They didn't even want to help me get another appointment nor help me resolve the issue. Like I get it someone called out but at least have the decency to help me out here, its for my kids! USPS needs to do a better job, training their staff on how to handle issues that come across! Not say go f yourself! NEVER AGAIN

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.