Staples

3.8
242 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Springfield, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
155 Route 22 STE 2, Springfield, NJ
07081, United States

Hours

Reviews

3.8
242 reviews
5 stars
134
4 stars
39
3 stars
8
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and friendly staff, several reported rude or unhelpful experiences, particularly in the print department.

Product Availability

Customers generally found a good selection of products and appreciated the availability of office supplies and printing services.

Store Experience

The store environment received positive remarks for cleanliness and organization, though some customers noted issues with staff availability and responsiveness.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing higher costs compared to competitors for certain items.
  • MS
    Murez Sandy
    Dec 8, 2025
    5.0
    Staples still “makes it easy.” Quality item, quick pickup. Associates had everything ready, quick checked and loan me a delivery cart (bulk item). I did much research and consideration into the choice of a WFH Desk. In the end Staples answered my need. Quality, Quality, Quality.
  • SI
    Swany Does It
    Dec 4, 2025
    1.0
    Terrible customer service at the print shop not one both two employees trying to get help both dismissed and gave me attitude clearly they don’t like their job told me to go to fedex and I did thanks for nothing
  • DY
    David Yamoah
    Dec 4, 2025
    5.0
    Staples is a great place to shop for your office and printing needs. You also have the store assistants to help you get the products that you need for your home and office work.
  • PM
    Peter Mowatt
    Nov 30, 2025
    5.0
    They have what I need when I need it. Floor person also encouraged me to get the app to save even more. Cashier was pleasant and fast. A very good experience.
  • TR
    Tiana Romero
    Nov 26, 2025
    1.0
    Terrible customer service. The employee at the Print Center smelled like weed, showed no interest in helping me, and walked off without returning—leaving me and another customer unattended. I ended up helping the other customer myself because it was a simple print job. When I finally spoke to the manager Rommel, he dismissed my request and claimed a job I’ve had done there before was “impossible.” Completely unprofessional experience from start to finish. I won’t be returning.

Frequently Asked Questions About Staples

What types of products does Staples in Springfield, NJ offer?

Staples offers a wide range of products including Chromebooks, laptops, desktops, printers, office supplies like pens and paper, office furniture such as chairs and desks, and technology products from brands like Apple, Dell, and HP.

What services are available at the Staples store in Springfield?

Services include printing, shipping, technology support, travel services, recycling, direct mail, design services, passport photos, and Amazon pickup and returns.