With a focus on the community of small businesses and consumers, Staples in Springfield, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, several reported poor experiences, particularly in the print department.
Staffing Issues
Multiple reviews indicated that the store is often understaffed, leading to long wait times and difficulty in finding assistance.
Product Availability
Customers generally found the store well-stocked with a good variety of products, although some noted specific items were hard to find.
Print Services
The print department received both praise for quality service and criticism for unhelpful staff, indicating inconsistency in service quality.
RS
Raul Salas
Jan 14, 2026
4.0
Staff is helpful when you can find them. I feel like the store is understaffed for how many departments they have. When you get their attention they are ready to help indeed and get you what you need. They are friendly and help get straight to work on ringing you out or helping you with the print jobs or directing you to which product suits your specific needs. The discounts are good if you can use them from the Staples app.
MS
Murez Sandy
Dec 8, 2025
5.0
Staples still “makes it easy.” Quality item, quick pickup. Associates had everything ready, quick checked and loan me a delivery cart (bulk item). I did much research and consideration into the choice of a WFH Desk. In the end Staples answered my need. Quality, Quality, Quality.
JG
Jan Gigi
Dec 5, 2025
5.0
Probably the best run Staples that ive ever been to
SI
Swany Does It
Dec 4, 2025
1.0
Terrible customer service at the print shop not one both two employees trying to get help both dismissed and gave me attitude clearly they don’t like their job told me to go to fedex and I did thanks for nothing
DY
David Yamoah
Dec 4, 2025
5.0
Staples is a great place to shop for your office and printing needs. You also have the store assistants to help you get the products that you need for your home and office work.
What types of products does Staples in Springfield, NJ offer?
Staples offers a wide range of products including Chromebooks, laptops, desktops, printers, office supplies like pens and paper, office furniture such as chairs and desks, and technology products from brands like Apple, Dell, and HP.
What services are available at the Staples store in Springfield?
Services include printing, shipping, technology support, travel services, recycling, direct mail, design services, passport photos, and Amazon pickup and returns.
What are the store hours for Staples in Springfield, NJ?
The store is open Monday through Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does Staples in Springfield offer pickup and delivery options?