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Visit your local Post Office™ at 114 Oak Tree Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling disrespected and poorly treated.
Customer Service
Many customers reported inadequate customer service, including long wait times, lack of assistance, and refusal to help with passport applications.
Service Efficiency
Several reviews mentioned slow service and inefficiency, particularly regarding passport processing and package handling.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, indicating that experiences can vary.
AO
Alicja Ochal-Mruk
5 days ago
1.0
This is the worst post office in the area. Is time to replace rude front desk employees.
SS
sj
Dec 22, 2025
5.0
Wonderful experience dropping off packages here! The front desk employee nicely told me about the kiosk for prepaid package receipts and checked in on me. I felt taken care of and would return in the future.
MA
mohit agrawal
Dec 19, 2025
1.0
We came to this USPS location to renew a passport for our child. We arrived about 10 minutes late for our appointment, and the staff told us they couldn’t take us, which we understood and accepted.
However, while we stepped aside to reorganize our documents and discuss purchasing a money order, the two staff members at the counter began talking about us within earshot, making comments like “these guys are always late” and questioning why we were still there. This felt disrespectful, unprofessional, and discriminatory.
Even if a customer is late, there is no excuse for staff to speak about them that way. Based on this experience and other similar reviews, these two employees clearly need better customer service training. Very disappointing experience.
AL
Amber Le
Nov 7, 2025
1.0
My parents went there on Monday to inquire about renewing their passport and the woman at the counter was extremely rude to the point where they just grabbed everything and left to go to a different location. Please do better. Nobody wants to hear about their elderly parents dealing with this nonsense.
TG
Ted Gissen
Oct 23, 2025
5.0
The person who delivers my mail is awesome and so is the customer service at this location regarding an issue I had. One piece of mail ended up in a parallel streets mailbox with the same number address. This happens occasionally with uber and amazon but it’s not a big deal. I submit a ticket asking where this mail was and in less than 24 hours of submitting the request, I had received a personal email, personal phone call and the mail was in my mailbox. In my experience, they have been great all around. Even the few times I’ve had to go to the office in person. They certainly exceeded my expectations and I appreciate my mail carrier and the service I received.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 114 Oak Tree Ave?
At this location, you can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, many Post Offices including this one accept first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Appointments are usually required for passport services and photos; however, limited walk-in hours may be available at select locations.
What are the operating hours of the South Plainfield USPS at 114 Oak Tree Ave?
Monday to Friday, 10:00 AM to 4:30 PM; Saturday, 8:30 AM to 1:00 PM; closed on Sunday.
Is it possible to reserve a PO Box online for this USPS location?
Yes, you can search and reserve PO Boxes online securely through the USPS website, then complete setup in person.
Are PO Boxes accessible after regular business hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this local Post Office.
What nearby restaurants can I visit before or after my visit to the USPS on Oak Tree Ave?
Nearby dining options include K.C's Korner (American restaurant and bar), Bagel Pantry (bagel shop and delicatessen), Sherban's Diner, Mr Subs, and Pizza Pieology (Italian restaurant).
Are there any nearby fitness or wellness centers near the USPS location?
Yes, South Plainfield Fit Body Boot Camp and Warrior Martial Arts offer fitness and martial arts instruction close by, while nuSalon provides hair and nail salon services.
What nearby services can assist me with real estate or home needs around the USPS on Oak Tree Ave?
Nearby services include Master Key Realtors, Laura NJ Homes, Janice Haus Realtor, Curtis Realty for real estate needs, and Flooring Bazaar for carpet and flooring supplies.
How can the Tri County Chamber of Commerce nearby support local community engagement?
The Tri County Chamber of Commerce offers community services and connects residents with local government and social organizations near the USPS location, fostering civic engagement.