Staples

3.8
242 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in South Plainfield, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
7000 Hadley Rd, South Plainfield, NJ
07080, United States

Hours

Reviews

3.8
242 reviews
5 stars
131
4 stars
36
3 stars
18
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and poor service.

Staffing Issues

Several reviews mention that the store appears to be short-staffed, leading to long wait times and inadequate assistance, particularly in the printing area.

Product Availability

Customers appreciate the wide variety of products available, often finding exactly what they need for work or personal use.

Printing Services

The printing services received significant criticism for being slow and unreliable, with multiple reports of poor customer experiences in this area.

Store Environment

The store is generally described as clean and well-stocked, contributing to a positive shopping experience for many customers.
  • AA
    Andrew
    5 days ago
    1.0
    Terrible customer service experience. I went to this store on the 17th to buy an Epson ET-2980 Pinter. They had none in the store, so they gave me the option to have it delivered to the store and pick it up 2 days later. Great, let's do that. The entire time the employee is filling out the order, he is trying to sell me a warranty plan. I make it clear that I'm not interested but he keeps trying. We went over the same talking points over 10 times. I end up not getting the warranty. Whatever, at least I'll have my printer soon. 2 days later and I still have no email update on the order, so I call the store to check in. They have no record of the order but there is clearly a charge on my card and I have a receipt. As I read over the order number, I realize that the employee initiated a 1 hour pickup at a different location way out of my way that would be inconvenient for me to get. The employee was so distracted trying to sell me a warranty I clearly didn't want that he completely messed up the order. I ask what they can do to help me resolve this discrepancy. "There is nothing we can do sir. You can either go there in person or you can call them." "So you can make an order at their store, but you can't cancel it?" "Nope!" I end up calling the other location myself to cancel the order and pick up tbe printer at the closest Best Buy. Should have went there in the first place.
  • SR
    Stone Rock
    6 days ago
    5.0
    Great experience. Item was easy to ring. All shelves were in order with corresponding labels for model and price. The price of the item was fair.
  • JP
    Jasmine P
    Nov 17, 2025
    5.0
    Came and needed some documents bonded, and they were able to do that expediently within an hour, which was the timeline I needed to get it mailed out to make my deadline…THANK YOU and hats off to the staff!!!!
  • SA
    SueAnn Apparicio
    Oct 29, 2025
    4.0
    Purchased a home printer, it was quick and easy and we got exactly what we needed. The sales person and team was extremely helpful and thorough. But he also kind of talked our ear off. Nonetheless, it was great!
  • TT
    Theresa Talian
    Oct 23, 2025
    5.0
    Staples always has what I need for work or personal use. Staff is always friendly and helpful. Would recommend this Staples store.

Frequently Asked Questions About Staples

What are the main services offered by Staples in South Plainfield, NJ?

Staples offers innovative printing, shipping, technology, travel, and recycling services, along with essential office products for work and learning.

What are the store hours for Staples in South Plainfield?

Staples is open Monday to Friday from 8 AM to 8 PM, Saturday from 9 AM to 7 PM, and Sunday from 10 AM to 6 PM.