The UPS Store

3.8
383 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6091 in South Orange offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Center Across From Train Station Or Ashley Market.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4 South Orange Ave, South Orange, NJ
07079, United States

Hours

Reviews

3.8
383 reviews
5 stars
252
4 stars
18
3 stars
7
2 stars
15
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and unprofessional behavior.

Staff Performance

Certain employees, particularly Sharonda and Phil, received high praise for their exceptional service, while others were noted for poor attitudes and lack of engagement.

Parking Issues

Customers frequently complained about inadequate parking options near the store, leading to frustration during visits.

Service Efficiency

While many customers appreciated the quick and efficient service, there were instances of slow service and long wait times reported.

Transparency and Policies

Some customers expressed frustration over unclear policies, particularly regarding notary services and additional fees.
  • AT
    ALETHA TIDWELL
    3 days ago
    5.0
    I want to say that this young man by the name of Ackeem. Was very patient and professional, especially at my age. I thank you for having someone like Ackeem working here at the UPS store in South Orange. Thank you
  • GF
    Giovanna Fernandes
    3 days ago
    5.0
    Te people working there are THE BEST. Friendly, patient and top notch customer service. Shoutout to Fred who helped with solve a problem creatively and got the job I needed done so quickly :)
  • TB
    Tracy Bracewell
    Nov 14, 2025
    5.0
    It was clean. The person behind the desk was quick and efficient.
  • PC
    Phillip Cappelluti
    Oct 25, 2025
    4.0
    The staff was extremely helpful in getting my packages delivered and communicated the process of shipping to Turkeys
  • JT
    Jessica Tinao
    Oct 3, 2025
    1.0
    Do Not go to this UPS! South Orange is awful for parking! They don't have any short term parking. All my packages are pre paid and labeled all I have to do is drop them in for 30 seconds. Beware there is a parking ticket trap here! I didn't even go to store bc someone said it was closed turned around and he was already writing a ticket. He must have saw me get out with all my boxes! I said I didn't even have time to pay a meter! 45$ ticket for 30 seconds! This town sucks for parking and helping business's stay open!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the general services offered by The UPS Store in South Orange?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.