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The UPS Store

3.9
(395 reviews)

Business Details

4 South Orange Ave, South Orange, NJ
07079, United States
(973) 821-5380

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6091 in South Orange offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Center Across From Train Station Or Ashley Market.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4 South Orange Ave, South Orange, NJ
07079, United States

Hours

Reviews

3.9
395 reviews
5 stars
260
4 stars
19
3 stars
7
2 stars
15
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff praised for being helpful and friendly, while others received complaints for rudeness and unprofessional behavior.

Staff Performance

Certain employees, particularly Sharonda and Phil, received high praise for their professionalism and assistance, while others, like a staff member named Phil, were criticized for poor service.

Parking Issues

Frequent complaints about inadequate parking, leading to frustration among customers trying to access the store.

Service Efficiency

Customers noted that service can be quick and efficient, but experiences vary significantly depending on the staff member assisting.

Transparency and Policies

Concerns raised about misleading information regarding services, such as notary availability and shipping policies.
  • MM
    Molly Meng
    4 days ago
    5.0
    I'd been having issues getting my mail forwarded and kept getting reminders about renewing my mailbox that I couldn't get in touch with anyone about. Management was quick to address my concerns, Phil called me and took care of everything I needed. He was super professional and helpful.
  • TI
    theresa ifill
    Feb 16, 2026
    1.0
    Parking is terrible. Long ,slow lines, unpleasant worker's with bad additudes. Will never recommend or go to this UPS store again.
  • CG
    connie garden-spivack
    Feb 13, 2026
    5.0
    Had to send back a 50" TV. And the gentleman helped me by taking it out off my truck. Great service. I am sorry I did not get his name. Thank you
  • HD
    Howard Davids
    Feb 11, 2026
    5.0
    The store employees were efficient and friendly. I was greeted and assisted with due diligence. I will definitely use UPS, especially this store.
  • EE
    Eva
    Feb 11, 2026
    1.0
    Just went to this UPS location that I’ve been going to for years, and this was my first encounter with a rep named Phil. Unfortunately, the experience was very disappointing. He was disrespectful, showed zero customer service, and came across as very unpleasant and unkind. I do Not believe his attitude or representation is a reflection of this ups store but unfortunately that is the service I received Today.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the general services offered by The UPS Store in South Orange?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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