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Visit your local Post Office™ at 560 Huyler St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and professionalism.
Delivery Issues
Customers frequently reported lost packages, delayed deliveries, and incorrect tracking information, leading to significant dissatisfaction.
Staffing Problems
Many reviews noted understaffing, resulting in long wait times and inadequate service, with only one clerk available during busy periods.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment was overwhelmingly negative regarding service quality.
Management Concerns
Several reviews pointed to poor management practices, including lack of accountability and ineffective handling of customer complaints.
DA
David Axelband
1 day ago
2.0
Hackensack post office is not well organized delivery of mail on a Monday night. At 9 pm
NS
Naomi King- Suarez
Oct 16, 2025
1.0
No one here knows what to do . Probably 1 person gives accurate information and service and of that Pierson isn’t in, no one else can help you - the staff seems to not even talk/ teach each other, overall terrible service - have had to come here 4-6 different times for one simple service .
Just terrible
EP
Erik P
Sep 16, 2025
1.0
Want to meet the rudest customer service people in the country. Come to this post office.
JD
John DeSclafani
Aug 19, 2025
1.0
haven't received mail in 5 days, even thought my email has been saying I should be getting 2 to 3 pieces od mail a day
MC
Milthon Cv
Aug 14, 2025
5.0
Excellent, I didn't know about this before and had to travel for hours to deliver any package to my clients... now it's very easy to send it here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 560 Huyler St, South Hackensack, NJ 07606, USA.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Most locations, including this one, can also take passport photos if you make an appointment.
Do I need an appointment for passport services here?
Most Post Offices that offer passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Can I rent a PO Box at this Post Office?
Yes, you can reserve and pay for a PO Box online or apply in person. For online reservations, visit https://www.usps.com/manage/po-boxes.htm and bring two valid IDs when completing your setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for exact lobby hours.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit Foodies Diner for American cuisine or Desi Chef for Indian vegetarian dishes. If you need auto parts, Parts Authority is also close by.
Are there nearby automotive services close to the Post Office?
Yes, near the Post Office you will find Park Ave BMW Service, Parts, Collision Center for automotive repairs and Van & Truck Equipment Upfitters for automotive parts and accessories.
Can I find home improvement or construction stores near this Post Office?
Yes, Jersey Tile Depot and Carrara Marble are nearby suppliers for granite and home improvement. Additionally, Ted Weiland Jr Construction and Industrial Fire Door & Hardware offer masonry and construction services in the area.