United States Postal Service

3.0
76 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11 Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11 Madison St, South Bound Brook, NJ
08880, United States

Hours

Reviews

3.0
76 reviews
5 stars
33
4 stars
6
3 stars
1
2 stars
2
1 star
34
  • CB
    Cassandra Badilla
    Dec 16, 2025
    5.0
    This post office has never given me any issues, they are always polite, respectful, helpful. All of the staff are great, especially Ebony. She is a professional and she is always very helpful. I don't know anything about mailing stuff honestly but she never makes me feel bad for not knowing and always helps me through, giving me advice when I need it, she has the answers to all my questions. I'm not sure what all the negative feedback for her is regarding. she is not the warm and fuzzy type but I don't think you need to be to do your job well. she is kind and great at her job, an asset to the postal service, and I really appreciate her being there
  • SS
    Sandy
    Nov 24, 2025
    5.0
    I brought my mom to the South Bound Brook post office to apply for a passport, and was very impressed with how quickly, and easy it was. Thanks to Ebony who works there, and was amazing. She is knowledgeable, friendly, and very patient. I would recommend anyone to come here.
  • SR
    Stephanie Ramales
    Oct 25, 2025
    1.0
    there attitude is so nasty and annoying there so rude for no reason
  • RH
    Robert Ha
    Aug 5, 2025
    1.0
    Had an appointment with the post master, Jeff for 1pm and he never showed up. I took time off work for nothing. The people in the office aren’t great either.
  • DS
    Donald Snyder
    Nov 29, 2016
    5.0
    convenient location with drive thru mail drop

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.