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Visit your local Post Office™ at 11 Madison St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This post office has never given me any issues, they are always polite, respectful, helpful. All of the staff are great, especially Ebony. She is a professional and she is always very helpful. I don't know anything about mailing stuff honestly but she never makes me feel bad for not knowing and always helps me through, giving me advice when I need it, she has the answers to all my questions.
I'm not sure what all the negative feedback for her is regarding.
she is not the warm and fuzzy type but I don't think you need to be to do your job well. she is kind and great at her job, an asset to the postal service, and I really appreciate her being there
SS
Sandy
Nov 24, 2025
5.0
I brought my mom to the South Bound Brook post office to apply for a passport, and was very impressed with how quickly, and easy it was. Thanks to Ebony who works there, and was amazing. She is knowledgeable, friendly, and very patient. I would recommend anyone to come here.
SR
Stephanie Ramales
Oct 25, 2025
1.0
there attitude is so nasty and annoying there so rude for no reason
RH
Robert Ha
Aug 5, 2025
1.0
Had an appointment with the post master, Jeff for 1pm and he never showed up. I took time off work for nothing. The people in the office aren’t great either.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 11 Madison St offer?
They provide mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this facility?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 8:00 AM to 4:30 PM and on Saturdays from 8:00 AM to 2:00 PM. It is closed on Sundays.
How can I obtain a PO Box at this location?
You can reserve a PO Box online by visiting the USPS website or apply in person at the Post Office with two valid forms of ID and a completed application.
Can I access PO Boxes after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes; however, hours may vary. Check with the Post Office for specific access times.
Where can I find the nearest transit station to the United States Postal Service at 11 Madison St?
The Bound Brook station and NJT - Bound Brook Station (RVL) train stations are nearby, providing convenient transit options for visiting the Post Office.
Are there any restaurants close to this Post Office where I can grab a meal before or after my visit?
Yes, nearby options include South Side Grille & Tavern, Phoenix Café, Mama Rosina's Italian Restaurant, and Bom Dia Churrascaria Brazilian Barbecue.
What nearby recreational areas can I visit around 11 Madison St?
Delaware and Raritan Canal State Park Trail is close by, offering a park with hiking trails and a skate park for outdoor activities.
Where can I find additional USPS resources or schedule appointments for services?
You can schedule appointments for passport services and other offerings online at the USPS reservation portal or the official USPS website.