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The UPS Store

3.5
(148 reviews)

Business Details

1026 Broad St, Shrewsbury, NJ
07702, United States
(732) 389-8586
https://locations.theupsstore.com/nj/shrewsbury/1026-broad-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1222 in Shrewsbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 450 Shrewsbury Plaza(Across Marshall's), Shrewsbury, Nj 07702.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceNot available
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
1026 Broad St, Shrewsbury, NJ
07702, United States

Hours

Reviews

3.5
148 reviews
5 stars
86
4 stars
6
3 stars
1
2 stars
3
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior from employees.

Efficiency

Several reviews mention long wait times and inefficiencies in service, with some customers expressing frustration over delays and poor handling of packages.

Store Management

There are complaints about the management's responsiveness and professionalism, with some customers feeling dismissed or poorly treated by the manager.

Location Issues

Customers have noted problems with the store's hours of operation and accessibility, leading to wasted trips and frustration.
  • SS
    Sally Schwartz
    1 day ago
    5.0
    The staff is so polite and helpful. I'll do my mailing with them!
  • AP
    Analucia Principe
    4 days ago
    5.0
    friendly service and super easy to return
  • NL
    Nikki Lazarus
    Feb 24, 2026
    5.0
    Excellent customer service
  • KK
    Kevin Kawas
    Feb 12, 2026
    1.0
    The staff is unfriendly and wouldn't let me assist them with taping my package. He didn't know English. He also doesn't know that the customer is always right. I will never go back to that store location ever again.
  • JS
    jose sanchez
    Jan 16, 2026
    5.0
    Great service, very helpful staff, wonderful location. Everyone who works there is very knowledgeable and attentive. Any questions I have they answer or go ask the manager for the correct answer. The rude customers who come into the store are the ones who write the nasty reviews. They come in disorganized, codes not ready, packages not boxed. It’s a shame because they try and blame the workers for their own wrongdoings.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1222 in Shrewsbury offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access among others.

Where is The UPS Store #1222 located?

It is located at 1026 Broad St, Ste 28, Shrewsbury, NJ 07702, inside the 450 Shrewsbury Plaza across from Marshall's.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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