United States Postal Service

2.0
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 30 Chatham Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
30 Chatham Rd, Short Hills, NJ
07078, United States

Hours

Reviews

2.0
56 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars
2
1 star
39
  • CS
    Claire Stottlemyer
    Dec 31, 2025
    1.0
    You can’t make a passport appointment online (it says service unavailable) and then get turned away when you come in as directed during their walk in hours. I brought my newborn there on a freezing day to get his passport (and I brought the passport photos with me because of others reviews saying they might turn you away if you don’t have those) and still was told no.
  • AR
    Anne Russotto
    Dec 10, 2025
    1.0
    We expect to wait at the SH PO. On 12/8/25 only one person was helping customers and they allowed a passport appointment to take place during this busy holiday morning. There were ~8 of us in line while he processed 3 passports followed by a lengthy post office box application. The attendant was poised and polite and we do not blame him as he had to do everything including the passport photos. Postmaster Lemonious was not in the office but he should have been there to help when staff is low. P.S. no holiday stamps.
  • HM
    Henrik Molina
    Dec 5, 2025
    1.0
    Cute building. Service sucks. Maybe not the fault of the staff?Took kid out of school to have passport renewed. Appointment was canceled 3h ahead of appointment. Reason: Because of staff shortages. Based on Yelp, this seems to be a pattern. Because they cancel the day of appointment you will not be able to find other locations the same day. If choosing Short Hills, maybe make some backup appointments - which of course only will lead to more mess.... Recomendation to USPS Short Hills: cancel earlier so we have a chance to find an alternative.
  • RG
    Rachel Gowland
    Sep 6, 2025
    5.0
    Excellent customer service. Aya & Latoya were so kind to me. They went above and beyond to help me track down by package. So grateful for their help. I was having a really hard day and they turned it around. Give these women a raise!!! They deserve it.
  • AK
    Aaron Karlsruher
    Aug 18, 2025
    1.0
    Ineptitude and incompetence all in one. Rude and resentful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.