United States Postal Service

3.2
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 177 E Saddle River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
177 E Saddle River Rd, Saddle River, NJ
07458, United States

Hours

Reviews

3.2
23 reviews
5 stars
11
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  • MM
    Michelle
    Dec 3, 2025
    1.0
    The absolute worst experience. John, the “Postmaster,” was openly rude and dismissive, and Adele appeared equally miserable to be there. I arrived at 4:55pm — 5 minutes before closing — along with two other customers. Instead of helping, John literally said, “What is wrong with you people coming at 4:55?” Customers shouldn’t be spoken to that way. The Post office closes at 5:00 and we were there before closing. Full stop. Your job is to serve the customers and mail items. To make matters worse, they couldn’t figure out how to ship a cell phone. They work at a post office — mailing items is their job. The level of incompetence between John and Adele was shocking! They turned me away saying they can't mail a phone. They don't know how to do that?!!! . Plus its now 5:05 so we can't help you any longer. I think these two are putting the post office out of business. Happy to give UPS/Fed Ex my business. They will be friendly and competent. When Gene was at this Post Office, he knew how to serve people and run the place properly. What a shame. Now it feels like the post office is staffed by two miserable grinches who seem bothered by doing their own defined jobs of mailing items.
  • SJ
    Sheila Jerome
    Nov 21, 2025
    5.0
    The lady that was at the counter was very nice and helpful.
  • DS
    Debby “Brew” Sherr
    Oct 8, 2025
    5.0
    Lovely post office and polite, friendly service. No waiting at all. Very informative postal worker taught me something I didn't know, and I really appreciate it. Easy to park, handicap parking available. Thank you.
  • JE
    James Evans
    May 26, 2016
    5.0
    They're great here. Always fast and friendly service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.