Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 155 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
121 reviews
5 stars
19
4 stars
4
3 stars
2
2 stars
2
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from a staff member named Gladis, who was described as rude and unhelpful.
Passport Services
While some customers had positive experiences with passport services, many reported disorganization and unprofessional behavior during appointments.
Staff Attitude
Several reviews noted a general lack of friendliness and professionalism among staff, with many customers feeling disrespected or dismissed.
Operational Issues
Customers experienced delays and lack of communication regarding opening hours and appointment scheduling, leading to frustration.
Mixed Experiences
Some customers reported satisfactory service and helpful staff, indicating that experiences may vary significantly depending on the employee.
- CTCity-Flex TeamNov 3, 20251.0I went to the post office today, it was completely empty. There was not one other customer inside. I asked the employee to scan my packages and they told me that they were only able to scan two packages out of seven. So it’s a classic case of the Usps, putting their customers between a hard place and a rock. They lose packages and without a scan It’s impossible to prove the item was dropped off. All this and at the time their worker was doing absolutely nothing else and there were no other customers in the post office. I guess asking somebody to do their job that they were hired to do is too much. You’re tax money hard at work 😂. Suffice to say that if this was a regular business, they would’ve been shut down for lack of customers long ago
- HYHyunMo YangOct 29, 20251.0Delay opening for 40 minutes without any communication despite people waiting. Able to see and hear them talking sitting around, making eye contact, and nothing was done to open the door.
- ACAngela Mira ChooSep 18, 20255.0My review is limited to passports only. This is my go-to place for passports for my kids because it’s so hard to find Saturday appointments and kids passports need to be done in person only. Never had an issue. Always true to appointment time and in and out in less than 10 minutes.
- KRKatelyn RaderAug 4, 20251.0I had a terrible experience coming to this post office for our passport application. Being that our hometown doesn’t do passports we had to come to Ridgefield Park. We came in during walk in hours the first day, hoping we would have a smooth experience. However, once we walked in, the man at the front desk had zero idea on what we were talking about. He was acting like he didn’t even know they did passports here! Finally we find out, no agent, she left early. Great. Then we made an appointment for the following day. The USPS advised to come 15 minutes early, so we did. Three passport applications filling the rest of the slots for the end of the day. No other appointments. So, we arrived early and organized. The lady, Gladys (sorry GLADIS as per the many negative reviews) was sitting down in the back behind the same man from last time. He looked back at her, I guess she must’ve been eating which resulted in a “It’s not 2:15 yet!” Okay… a bit rude. Whatever, we sit and wait. Finally, she stands up in a huff to take care of us, slapping papers around, snapping that we weren’t fast enough. As my father was getting his reading glasses out she snapped, and I quote “isn’t somebody gonna fill this out?!” So I grabbed it and scribbled down the information. Passports being such an important thing (even having to swear an oath at the end) was being rushed to the point of slop. Then we had an issue with the debit card that resulted in her terrible attitude until we pulled a different one to swipe. 506 dollars being sent to the GOVERNMENT and she’s rushing our debit card out like we owed money at a casino! Our entire day was ruined after this, not sure what the issue was since we had an appointment that was supposed to have a designated 15 minutes each as per USPS. Sloppy, rude, and honestly I feel like these FEDERAL EMPLOYEES mind you… have no idea what they are doing. If anything, simply not nice people. Unprofessional.
- NTNikoletta Takacs-SéraAug 2, 20251.0★ They have to REMOVE GLADIS!!!!!! she's the most miserable creature ever! She made a scene front of my 4 years old who was hiding in the corner because of her screaming. we were 3 minutes late and she told us you can leave i will not help you i have an another appointment in 30 minutes... i told her i will make a complaint about her she was like make sure you tell them its "GLADIS WITH AN I! They will never remove me from here! Im the only one qualified to do this job! " She walked away the guy who was sitting next to her told me to please call this number we have so much trouble because of her!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service at 155 Main St?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and many locations also offer passport photo services.
Do I need an appointment for passport services here?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for details.
What nearby dining options are there near the Post Office?
You can visit Nicolino Ristorante Italiano for Italian cuisine or Mama Lupe Authentic Mexican & Dominican Cuisine for Latin American flavors nearby.
Are there any nearby childcare facilities if I need services during my visit?
Nearby daycare centers include Bambini School and Rainbow Daycare Center, which provide preschool and home services.
What nearby transit or service centers can help me find the Post Office?
There are multiple nearby post office locations like Ridgefield Park Post Office and US Post Office - Ridgefield Park that can assist with postal services and help you locate this branch.
How can I contact the United States Postal Service at 155 Main St?
You can reach them by phone at +1 201-641-9038 or visit their website via the USPS locations page.