The UPS Store

4.3
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7415 in Randolph offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
161 Center Grove Rd, Randolph, NJ
07869, United States

Hours

Reviews

4.3
123 reviews
5 stars
99
4 stars
2
3 stars
1
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and efficient service provided by staff members like Steve and Nate.

Operational Issues

Multiple reviews highlighted frequent problems with the store not opening on time, causing frustration among customers.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high prices for services and materials, particularly in comparison to other locations.

Store Environment

The store was noted for being clean and well-organized, contributing to a positive customer experience.

Staff Professionalism

While many staff members received high praise, there were complaints about the owner's unprofessional behavior in certain situations.
  • SN
    Sudhir Navaraj
    Nov 1, 2025
    5.0
    Good service. Handed me hand cart to pick up my boxes to drop off inside store. Would recommend the store
  • RL
    Rae Lauren
    Oct 21, 2025
    5.0
    Steve was excellent at helping me ship my international passport application. He promised to return my phone call with the necessary information which ultimately lead me to send my shipment via UPS. The store was busy when I arrived but Steve managed the lineup with ease while delivering great customer service. Thanks again!
  • LF
    Lyght Fisher
    Oct 3, 2025
    3.0
    No problem with the staff or service but this is the 3rd time I came here latest today where they say they open at 8:30 and it’s 9am. This is inconvenient!
  • JB
    John Beahm
    Oct 1, 2025
    5.0
    Curtious friendly service and efficient knowledgeable service.
  • ET
    Evan Tao
    Sep 25, 2025
    1.0
    Please be sure to inform people ahead of time if you were to charge $3 to print a single piece of paper.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store #7415 in Randolph?

The UPS Store #7415 in Randolph is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 4:30 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.