United States Postal Service

2.0
167 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 123 E Milton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 E Milton Ave, Rahway, NJ
07065, United States

Hours

Reviews

2.0
167 reviews
5 stars
29
4 stars
14
3 stars
4
2 stars
6
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several reviews highlighting a lack of professionalism and poor attitudes from employees.

Long Wait Times

Numerous reviews mentioned long lines and slow service, often with only one employee working during busy hours.

Mail Delivery Issues

Customers frequently complained about missing or misdelivered mail, with reports of packages being delivered to the wrong addresses and delays in receiving important items.

Inconvenient Hours

The post office's operating hours were criticized for being inconvenient, opening late and closing early, making it difficult for customers to access services.

Mixed Experiences

While many reviews were negative, some customers noted positive interactions with specific staff members who provided helpful and friendly service.
  • JJ
    Jessica
    3 days ago
    5.0
    My review is based solely on my interaction with Althea in customer service. I reported an issue and she resolved it the same day. She was courteous and helped save me from being scammed! Thank you!
  • TS
    Ta-rod Andrews Sr.
    Oct 13, 2025
    4.0
    I was in & out....
  • MJ
    MiSS JeaNiuS
    Sep 25, 2025
    1.0
    That entire post office needs to be terminated. Lazy, incompetent, and entitled!!! What type of post office opens at 10am??? So the workers can sleep in???
  • CG
    Charmaine Griffin
    Sep 6, 2025
    1.0
    Horrible why is my certified letter being signed for with out my permission this should not be allowed and is unacceptable I will be filling a complaint ASAP!!!!!!!!!
  • CW
    Carressa Walker
    Jul 27, 2025
    2.0
    They are rude and need to go through an intense customer service training

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.