United States Postal Service

2.0
169 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 123 E Milton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 E Milton Ave, Rahway, NJ
07065, United States

Hours

Reviews

2.0
169 reviews
5 stars
29
4 stars
14
3 stars
4
2 stars
6
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being described as friendly and helpful, while others are noted for being rude and unprofessional.

Delivery Issues

Numerous complaints about lost, misdelivered, or delayed mail and packages, with customers expressing frustration over the reliability of delivery services.

Long Wait Times

Many customers reported long wait times at the post office, often due to understaffing, with only one employee available to assist during busy periods.

Management Concerns

Criticism of management practices, including lack of accountability and responsiveness to customer complaints, leading to ongoing service issues.

Facility Hours

Customers expressed dissatisfaction with the limited operating hours of the post office, making it difficult for those with standard work hours to access services.
  • FN
    Fast Bimmer NYC
    Dec 19, 2025
    1.0
    I dropped off my package at a local USP location. 5 days later I checked the tracking and it still said "label created", so I filed a complait as I thought package was stolen. 10 days later my package was finally scanned for the first time.
  • JJ
    Jessica
    Nov 21, 2025
    5.0
    My review is based solely on my interaction with Althea in customer service. I reported an issue and she resolved it the same day. She was courteous and helped save me from being scammed! Thank you!
  • TS
    Ta-rod Andrews Sr.
    Oct 13, 2025
    4.0
    I was in & out....
  • MJ
    MiSS JeaNiuS
    Sep 25, 2025
    1.0
    That entire post office needs to be terminated. Lazy, incompetent, and entitled!!! What type of post office opens at 10am??? So the workers can sleep in???
  • CG
    Charmaine Griffin
    Sep 6, 2025
    1.0
    Horrible why is my certified letter being signed for with out my permission this should not be allowed and is unacceptable I will be filling a complaint ASAP!!!!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.