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Brand Certified

United States Postal Service

2.0
(172 reviews)

Business Details

123 E Milton Ave, Rahway, NJ
07065, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 123 E Milton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 E Milton Ave, Rahway, NJ
07065, United States

Hours

Reviews

2.0
172 reviews
5 stars
30
4 stars
14
3 stars
4
2 stars
6
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rudeness and lack of assistance from staff.

Long Wait Times

Many reviews highlighted long wait times due to understaffing, with only one employee often working during busy hours.

Mail Delivery Issues

Frequent complaints about lost or misdelivered mail, with customers expressing frustration over missing packages and incorrect deliveries.

Management Concerns

Customers criticized management for being unresponsive and ineffective in addressing service issues and complaints.

Mixed Employee Experiences

While some employees received praise for their helpfulness, many others were described as rude or unprofessional.
  • AA
    Akzhibek Altyn
    Feb 3, 2026
    1.0
    Really bad service, never helps
  • LL
    Lisa Liss
    Feb 2, 2026
    1.0
    Dysfunctional and mis-managed post office. Instead of management stepping in because there’s only one clerk, they are just watching the line accumulate. A lot chiefs but no Indians. Absolutely ridiculous. Lady with short blonde hair just standing there watching and a woman sitting n the office.
  • FN
    Fast Bimmer NYC
    Dec 19, 2025
    1.0
    I dropped off my package at a local USP location. 5 days later I checked the tracking and it still said "label created", so I filed a complait as I thought package was stolen. 10 days later my package was finally scanned for the first time.
  • JJ
    Jessica
    Nov 21, 2025
    5.0
    My review is based solely on my interaction with Althea in customer service. I reported an issue and she resolved it the same day. She was courteous and helped save me from being scammed! Thank you!
  • TS
    Ta-rod Andrews Sr.
    Oct 13, 2025
    4.0
    I was in & out....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
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  • Phone number
  • Official website
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