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United States Postal Service

2.3
(129 reviews)

Business Details

213 Carnegie Ctr, Princeton, NJ
08540, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 213 Carnegie Ctr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
213 Carnegie Ctr, Princeton, NJ
08540, United States

Hours

Reviews

2.3
129 reviews
5 stars
35
4 stars
5
3 stars
6
2 stars
6
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and friendly, while others are criticized for rudeness and lack of professionalism.

Package Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over tracking and delivery reliability.

Staffing and Wait Times

Customers noted long wait times due to limited staff, especially during busy periods, leading to dissatisfaction.

Management Concerns

Negative feedback regarding management's responsiveness and accountability, with calls for better oversight and training for staff.
  • BB
    Billy Bender
    Feb 18, 2026
    5.0
    First time here. Not only was the wait going to be short with 2 reps working, but a 3rd rep opened up a station to eliminate any wait. And she was very helpful as well.
  • SS
    Sharon Scheideler
    Jan 18, 2026
    4.0
    It was quite busy and only one person was working behind the counter. The person working answered my questions but was only friendly to the woman she knew. If she had smiled and been friendly with everyone else I would have given 5 stars
  • SF
    Stephen Foster
    Dec 21, 2025
    5.0
    Excellent customer service Very helpful and patient to ensure I obtained most appropriate method of mailing.
  • BF
    Baby Alive Friends
    Dec 13, 2025
    2.0
    Huh?? What does this even mean? What’s a postal facility and why wasn’t it delivered to my home??
  • NN
    N
    Dec 3, 2025
    5.0
    I'm surprised by all of the negative reviews on here re this post office in Carnegie Center, Princeton NJ. I visit here for a variety of services as I work for a law firm about a three-minute ride away. I have only positive things to say re my numerous, regular visits here. The manager is respectful, and patient when I needed passport services, and when they handle my certified mail also. The post office workers answer my questions, are very knowledgeable and efficient. I have a variety of post office needs, and I have no complaints. Sometimes the lines are long but what post office doesn't?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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