United States Postal Service

2.9
98 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12 Schalks Crossing Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12 Schalks Crossing Rd, Plainsboro, NJ
08536, United States

Hours

Reviews

2.9
98 reviews
5 stars
34
4 stars
9
3 stars
5
2 stars
9
1 star
41
  • JC
    john casey
    Aug 9, 2025
    2.0
    This is the first post office I've ever been at that doesn't have a mailbox outside
  • IL
    Ivy Li
    Aug 6, 2025
    2.0
    I’m a frequent customer at this location and have generally found the staff to be helpful and courteous. However, I had a disappointing experience during my recent visit. A middle-aged white woman on staff (unfortunately I didn’t catch her name, but I will next time) was unexpectedly rude and dismissive. My packaging didn’t meet USPS standards, which I completely understand — but instead of explaining the issue in a constructive or respectful way, she chose to be condescending and made unnecessary comments about how she’s “always helping me.” Last I checked, providing guidance on packaging requirements isn’t going above and beyond — it’s expected. What made the situation worse was that she involved the customer behind me in the line, creating an uncomfortable and unprofessional atmosphere. It felt like I was being ganged up on for simply needing assistance. I hope this feedback leads to better training on how to communicate respectfully with customers — especially those who return often and value good service!
  • JP
    Jesa Patel
    Jul 23, 2025
    1.0
    unhelpful
  • TL
    Timothee Levilly
    Feb 4, 2025
    5.0
    very helpful staff. thank you.
  • GG
    Gunmonkey5
    Jul 21, 2012
    2.0
    We had a good mailman, a nice old man that always delivered things on time. I had some priority mail that was supposed to come in today and is very important. Its been 3 days already and it didn't come in today. The black lady that took over already almost forgot my one package when it was supposed to come in but didn't and I ran over to the next house to stop her and ask her. Her reply after she looked and found it was "Oh yea, here it is I forgot!" YOU GET PAID TO JUST PUT THE CORRECT CRAP INTO THE CORRECT MAILBOX!!!!!! DO IT RIGHT! IT'S NOT FRICKEN ROCKET SCIENCE!!!! A DAMN MESSENGER PIGEON COULD DO BETTER THAN YOU GUYS!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.