Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 12 Schalks Crossing Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is the first post office I've ever been at that doesn't have a mailbox outside
IL
Ivy Li
Aug 6, 2025
2.0
I’m a frequent customer at this location and have generally found the staff to be helpful and courteous. However, I had a disappointing experience during my recent visit. A middle-aged white woman on staff (unfortunately I didn’t catch her name, but I will next time) was unexpectedly rude and dismissive.
My packaging didn’t meet USPS standards, which I completely understand — but instead of explaining the issue in a constructive or respectful way, she chose to be condescending and made unnecessary comments about how she’s “always helping me.” Last I checked, providing guidance on packaging requirements isn’t going above and beyond — it’s expected.
What made the situation worse was that she involved the customer behind me in the line, creating an uncomfortable and unprofessional atmosphere. It felt like I was being ganged up on for simply needing assistance.
I hope this feedback leads to better training on how to communicate respectfully with customers — especially those who return often and value good service!
JP
Jesa Patel
Jul 23, 2025
1.0
unhelpful
TL
Timothee Levilly
Feb 4, 2025
5.0
very helpful staff. thank you.
GG
Gunmonkey5
Jul 21, 2012
2.0
We had a good mailman, a nice old man that always delivered things on time. I had some priority mail that was supposed to come in today and is very important. Its been 3 days already and it didn't come in today. The black lady that took over already almost forgot my one package when it was supposed to come in but didn't and I ran over to the next house to stop her and ask her. Her reply after she looked and found it was "Oh yea, here it is I forgot!" YOU GET PAID TO JUST PUT THE CORRECT CRAP INTO THE CORRECT MAILBOX!!!!!! DO IT RIGHT! IT'S NOT FRICKEN ROCKET SCIENCE!!!! A DAMN MESSENGER PIGEON COULD DO BETTER THAN YOU GUYS!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are offered at the United States Postal Service located at 12 Schalks Crossing Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I get a passport application and photo at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. Please complete and print your passport application form before applying.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment via the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, the Post Office is open from 10:00 AM to 4:30 PM. On Saturday, it is open from 8:00 AM to 1:30 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Is 24/7 access to PO Boxes available at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. Please check with this local Post Office for specific access times.
What nearby restaurants can I visit after mailing my mail or picking up packages?
Nearby eateries include McDonald's for fast food, Baskin-Robbins for ice cream, Indian Hut, Flavours Of India, and Poke Bros. for diverse dining options.
Are there any nearby automotive services close to the Post Office?
Yes, New Great Auto Space, an automotive parts and dealer service, is located close by, perfect for vehicle needs while visiting the area.
What other shipping or packing services are available near this Post Office?
The UPS Store 4530 and Wholesale Printing and Packing products are nearby, offering additional shipping, printing, and packing supplies.
Is this USPS location easy to reach using local transportation or landmarks?
The Post Office at 12 Schalks Crossing Rd is centrally located near various businesses and restaurants, making it easy to find and combine trips for errands or dining nearby.