United States Postal Service

2.1
101 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 361 Memorial Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
361 Memorial Pkwy, Phillipsburg, NJ
08865, United States

Hours

Reviews

2.1
101 reviews
5 stars
22
4 stars
2
3 stars
5
2 stars
9
1 star
63
  • JG
    Joyce Gruver
    Dec 28, 2025
    1.0
    They SUCK!! You send packages out 3 day mail still not delivered two weeks later!!! No updates from tracking ever!! If I could I’d give you a big 0! How about go out of business & let AMAZON TAKE OVER!! At least they get your packages to you even overnight!!
  • IS
    Isaac S
    Dec 21, 2025
    1.0
    Held my package for 3 or 4 days. Wouldn’t normally care but it’s now a week behind schedule and still not here
  • LL
    Leigh
    Oct 18, 2025
    1.0
    Between this and the Kearny office I’m surprised we get any mail at all, the incompetence of both facilities is STAGGERING. My package, which should have been here on Wednesday at the latest, sat in Kearny for three days. It finally went out for delivery today and didn’t get delivered, so I’m betting that they lost it. Missed scans, packages sitting for days, getting “lost”, being shipped to another state, etc. Things like this happen to about 1/3 of my packages. There are hundreds of bad reviews and multiple Reddit threads of people complaining about both of these offices, and nothing is being done. Incompetent.
  • JM
    Jana Maciejczak
    Oct 16, 2025
    1.0
    Worst post office ever! You have to jump thru hoops to speak to anyone New Jersey seems to lose shit all the time! Can’t get a hold of anyone at any post office in New Jersey! This has to be right in there as one of the worst federal agencies besides the social security office!
  • CW
    Corey Whitmore
    Oct 15, 2025
    1.0
    Went to the post office got there just before closing and the employees locked the doors before the post office was actually closed. I still had more than five minutes remaining and they locked the door on customers. If I could give them zero stars, I would. I do not recommend using this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.