United States Postal Service

2.0
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 220 S Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 S Broadway, Pennsville, NJ
08070, United States

Hours

Reviews

2.0
56 reviews
5 stars
10
4 stars
3
3 stars
2
2 stars
4
1 star
37
  • PP
    Payten Piel
    3 days ago
    1.0
    They refused to put my package at my drive way but decided to throw it over it my fence out in the rain package was soked
  • PL
    Patricia Labbee
    Jun 29, 2022
    1.0
    My order i placed through QVC has been sitting at this PO for 5 days. Keeps coming up that it is delayed. How long does it take to sort mail?. Yet the price of postage is going up, and the service stinks. Get with the program USPS. Didn't take this long during covid
  • AH
    Allen Heibel
    Jun 17, 2022
    1.0
    They don’t want to do there job
  • EL
    Erin Lea
    Aug 14, 2021
    1.0
    I’ve bit my tongue long enough! I never write bad reviews, or even good reviews for that matter, but today I’ve had it. It is Saturday august 14, 2021 and as I am writing this It just turned 12:01pm. I arrived at 11:56pm according to my IPHONES CLOCK (which sets automatically when you activate one) and had ONE package to send off and according to her wrist watch it was already noon. This really began yesterday. So here it goes....I was here yesterday and arrived at 4:53pm, went in, and this particular worker proceeded to tell me I only had 5min and I told her that would be long enough. She replied, “I hope so.” I guess that was her way of saying if my things weren’t packed and ready she was going to have to kick me out?? All but one package got sent out bc I left the address in car. Do You think she allowed me to go get it? Haha yeah right. So I left. Fast forward to sat (today) I’m at a friends house ordering food for these children and I remembered I had to go to the post office. So I hopped in my car and left. Parked according to my phone at 11:56. I walked in and The ‘IN’ door was already locked. A gentleman walked out the ‘OUT’ door and said, “I don’t know.” she came running around from the back saying “no ma’am were closed.” I said, “it’s not even noon yet.” According to her watch it is and I told her she was a trip and I’m reporting her because her customer service skills need TONS OF WORK. It doesn’t matter what Day of the week it is, or what time of the day, she is always miserable and rude to customers. I’ve seen it first hand. It’s just now that I’ve experienced it as well. Even when she had an attitude I was always polite because I know a little bit about common courtesy. You can’t set your personal watch 5 min ahead and then claim it’s noon when it is not. An iPhones clock never lies. Not in my experience. I waited tables for 17yrs I know what it’s like to have people come in 5min before closing to eat. I had to stay, wait on them, and give them service with a smile. It usually took about an hour. This woman couldn’t give me 3mins and I wasn’t asking her to stay past her finish time at noon but even if I was would 2mins be that big of a deal? I couldn’t believe the way she was acting.This branch needs some new fresh faces or these current employees need training in customer service because they’re lacking big time. I’ll go to Salem Post office from now own. They’re always so kind and polite there. Even if you’re running a little late.
  • JE
    Jorge Espinoza
    Jan 23, 2021
    1.0
    Worst service from one of the cashiers. I don’t know why this cashier is still working here after a lot of complaints.she is rude , disrespectful , and has a bad attitude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.