United States Postal Service

2.0
110 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 125 Broemel Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
125 Broemel Pl, Pennington, NJ
08534, United States

Hours

Reviews

2.0
110 reviews
5 stars
25
4 stars
1
3 stars
3
2 stars
4
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the staff's rudeness and lack of professionalism, with many customers feeling disrespected and dismissed.

Efficiency

Customers frequently report long wait times and inefficiency, particularly during busy hours, leading to frustration with service speed.

Passport Services

Experiences with passport services are mixed; while some customers report quick and professional assistance, many others describe rude interactions and poor service.

Staff Attitude

A significant number of reviews mention a negative attitude among staff, with complaints about employees being unhelpful and unfriendly.

Mixed Experiences

While many reviews are negative, a few customers report positive interactions with specific staff members, indicating inconsistency in service quality.
  • PP
    pete plumb
    Oct 28, 2025
    1.0
    Incredibly slow with many people seemingly doing nothing in the back
  • MB
    Michele Bakacs
    Oct 20, 2025
    1.0
    Can I ask why all the employees at this post office are so rude? My husband and I have been here multiple times and each time we are treated so poorly…After asking fairly simple questions. There is always a long line, which is understandable as there usually only two people providing services.. People wait for their turn and then are met with such obnoxious behavior. Is there no accountability?
  • AM
    Anton Migay
    Aug 6, 2025
    1.0
    They make me don’t want to use usps service at all. Passport service awful!!! Workers treat you like you own them everything. Unbelievable
  • NK
    Natalie Kalish
    Jul 15, 2025
    1.0
    Showed up for scheduled passport photo appointment and was told that it could not be done because the clerk had “other things to do”.
  • RR
    Rusty Rodriguez
    Jul 12, 2025
    1.0
    This place is horrible. The staff is aggressive, rude and impossible to deal with.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.