United States Postal Service

2.1
111 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 125 Broemel Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
125 Broemel Pl, Pennington, NJ
08534, United States

Hours

Reviews

2.1
111 reviews
5 stars
26
4 stars
1
3 stars
3
2 stars
4
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the staff's rudeness and lack of professionalism, with many customers feeling mistreated and dismissed.

Efficiency

Customers frequently reported long wait times and inefficiency, particularly during busy hours, leading to frustration.

Passport Services

Experiences with passport services were mixed; while some found the process quick and professional, many others reported rude treatment and poor service.

Staff Attitude

A significant number of reviews mentioned a negative attitude among staff, with complaints about their demeanor and willingness to assist customers.
  • AA
    Anita Allyn
    Dec 20, 2025
    5.0
    Very helpful and professional
  • PP
    pete plumb
    Oct 28, 2025
    1.0
    Incredibly slow with many people seemingly doing nothing in the back
  • MB
    Michele Bakacs
    Oct 20, 2025
    1.0
    Can I ask why all the employees at this post office are so rude? My husband and I have been here multiple times and each time we are treated so poorly…After asking fairly simple questions. There is always a long line, which is understandable as there usually only two people providing services.. People wait for their turn and then are met with such obnoxious behavior. Is there no accountability?
  • AM
    Anton Migay
    Aug 6, 2025
    1.0
    They make me don’t want to use usps service at all. Passport service awful!!! Workers treat you like you own them everything. Unbelievable
  • BS
    Bhan Care Services
    Mar 6, 2025
    1.0
    Terrible/Worst post office ever please use other location, if you have a problem there's no supervisor to help.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.