Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5201 in Pennington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Landmarks: Hopewell Crossing Mall Which Includes Stop & Shop And Starbucks.
Details
- DeliveryNot available
Location
Hours
Reviews
4.1
574 reviews
5 stars
437
4 stars
12
3 stars3
2 stars6
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals like Mamta and Devon for their exceptional service.
Pricing Issues
Several reviews highlighted concerns about high charges for services like printing labels and using tape, with some customers feeling misled or overcharged.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly from specific employees, leading to a divided perception of the store.
Efficiency
Customers appreciated the store's ability to handle busy periods efficiently, with quick service and the introduction of self-service kiosks for Amazon returns.
Store Environment
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
- MMMiscellaneous MiscellaneousOct 15, 20251.0Almost $10 just to print 1 label, every other ups store is $1-$2. Complete rip off
- ASAngel SantiagoOct 13, 20251.0If I could leave no stars I would, I had a package delivered by ups which was ruined by ups with package damaged and also my product being destroyed. On top of all this you would think the ups manager would be caring enough to not yell at me for retuning a box they delivered because it was damaged. When stating what the driver told me to do and return it back to the store I was still criticized by the “manager” for the box being damaged where I then had to spend $10 on tape to fix. If this isn’t telling me ups is being taken over by Amazon then i don’t know what is but this is horrible customer service and horrible all around service.
- JMJanice MachadoAug 7, 20255.0I had a great experience at this UPS Store! The staff was incredibly helpful and efficient. I came in with a few questions about shipping a package internationally, and they walked me through the entire process with patience and clarity. They even helped me securely repackage the item to avoid any damage during transit. It’s clear they care about doing things right and making sure customers leave satisfied. The store was clean, organized, and I was in and out in no time. Definitely my go-to location for shipping needs. Highly recommend!
- NSNevine ShulkamiAug 4, 20255.0One of the best UPS stores. Devon is the epitome of friendliness, efficiency, courtesy, and decency. He is delightful and always goes out of his way to assist.. thank you Devon and I wish you the best of luck
- CKChanaka KopiJul 31, 20255.0Really helpful and friendly staff! Been here so many times for various needs, including prints/mailing/notary services. Much satisfied and happy with the service!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5201 in Pennington offer?
The UPS Store #5201 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #5201 located?
It is located at 800 Denow Rd, Pennington, NJ 08534, USA.
What are the business hours of The UPS Store #5201 in Pennington?
Monday to Friday: 8:30 AM to 7:00 PM, Saturday: 9:30 AM to 3:00 PM, Sunday: Closed. Note that it is closed on specific holidays like November 27, December 25, and January 1.
How can I contact The UPS Store #5201 for inquiries?
You can call at +1 609-737-3800 or email at store5201@theupsstore.com.
Which payment methods are accepted at The UPS Store #5201?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #5201?
Yes, The UPS Store offers special discounts and coupons. You can find them at their special offers page: https://www.theupsstore.com/store-services/special-offers/do-more-spend-less
What nearby places can I visit after my appointment at The UPS Store #5201?
You can visit Hopewell Crossing Mall, which includes Stop & Shop supermarket and Starbucks nearby for shopping or refreshments.
Is there convenient access to financial services near The UPS Store #5201?
Yes, nearby you can find PNC Mortgage, Chase Mortgage, and Coinme for banking, mortgage, and currency exchange services.
Are there wellness and personal care options near The UPS Store #5201?
Nearby are Maniya Health medical center and The Nail Shoppe nail salon, providing healthcare and beauty services.
Can I find fitness or physical therapy services around The UPS Store #5201?
Yes, Ivy Rehab Physical Therapy and Honor Yoga Hamilton are close by for physical therapy and yoga/mindfulness.