Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5201 in Pennington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Landmarks: Hopewell Crossing Mall Which Includes Stop & Shop And Starbucks.
Many customers praised the staff for being friendly, helpful, and efficient, with several specific mentions of individual employees going above and beyond.
Pricing Issues
Several reviews highlighted concerns about high prices for printing and shipping services compared to other locations, leading to perceptions of being overcharged.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude service from specific staff members, leading to frustration and dissatisfaction.
Efficiency
Customers appreciated the store's ability to handle busy periods effectively, with quick service and the introduction of self-service kiosks for returns.
Store Environment
The store was frequently described as clean and organized, contributing to a pleasant customer experience.
RB
Richard Bork
Dec 2, 2025
1.0
Beware of TAPING FEES / Hidden Charges
This location does not stock the standard adhesive label sleeves that most shipping stores provide for free. Instead, they force customers to either pay a taping fee (minimum $3 just to tape your label on) or purchase a roll of tape starting at $6. I could understand if they had to tape my package for me but my package was already taped. This feels like an intentional money-grab to profit from a basic shipping necessity that should be provided as standard service.
So arrive pre-labeled — or better yet consider going to another location where they aren’t trying to rip customers off.
AA
Andrés Segura (Androcci)
Nov 26, 2025
1.0
I was there to do a very large printing job 11x17 ledger sized drawings. He said the price was $2.99 per B&W page also he said they were the cheapest. I printed only 23 pages for $77.58 @ $2.99/page in contrast another UPS in my town charged me ONLY $0.69/Page total of $17.99 both same size and same quality paper. unbelievable. I am attaching the pictures so they can believe me. I don't know what's with the outrageous pricing.
MM
Miscellaneous Miscellaneous
Oct 15, 2025
1.0
Almost $10 just to print 1 label, every other ups store is $1-$2. Complete rip off
AS
Angel Santiago
Oct 13, 2025
1.0
If I could leave no stars I would, I had a package delivered by ups which was ruined by ups with package damaged and also my product being destroyed. On top of all this you would think the ups manager would be caring enough to not yell at me for retuning a box they delivered because it was damaged. When stating what the driver told me to do and return it back to the store I was still criticized by the “manager” for the box being damaged where I then had to spend $10 on tape to fix. If this isn’t telling me ups is being taken over by Amazon then i don’t know what is but this is horrible customer service and horrible all around service.
JM
Janice Machado
Aug 7, 2025
5.0
I had a great experience at this UPS Store! The staff was incredibly helpful and efficient. I came in with a few questions about shipping a package internationally, and they walked me through the entire process with patience and clarity. They even helped me securely repackage the item to avoid any damage during transit.
It’s clear they care about doing things right and making sure customers leave satisfied. The store was clean, organized, and I was in and out in no time. Definitely my go-to location for shipping needs. Highly recommend!
What services does The UPS Store #5201 in Pennington offer?
The UPS Store #5201 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #5201 located?
It is located at 800 Denow Rd, Pennington, NJ 08534, USA.
What are the business hours of The UPS Store #5201 in Pennington?
Monday to Friday: 8:30 AM to 7:00 PM, Saturday: 9:30 AM to 3:00 PM, Sunday: Closed. Note that it is closed on specific holidays like November 27, December 25, and January 1.
How can I contact The UPS Store #5201 for inquiries?
You can call at +1 609-737-3800 or email at store5201@theupsstore.com.
Which payment methods are accepted at The UPS Store #5201?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers available at The UPS Store #5201?
Yes, The UPS Store offers special discounts and coupons. You can find them at their special offers page: https://www.theupsstore.com/store-services/special-offers/do-more-spend-less
What nearby places can I visit after my appointment at The UPS Store #5201?
You can visit Hopewell Crossing Mall, which includes Stop & Shop supermarket and Starbucks nearby for shopping or refreshments.
Is there convenient access to financial services near The UPS Store #5201?
Yes, nearby you can find PNC Mortgage, Chase Mortgage, and Coinme for banking, mortgage, and currency exchange services.
Are there wellness and personal care options near The UPS Store #5201?
Nearby are Maniya Health medical center and The Nail Shoppe nail salon, providing healthcare and beauty services.
Can I find fitness or physical therapy services around The UPS Store #5201?
Yes, Ivy Rehab Physical Therapy and Honor Yoga Hamilton are close by for physical therapy and yoga/mindfulness.