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United States Postal Service

1.7
(56 reviews)

Business Details

497 21st Ave, Paterson, NJ
07513, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 497 21st Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
497 21st Ave, Paterson, NJ
07513, United States

Hours

Monday9:30 AM - 4:30 PM
Tuesday9:30 AM - 4:30 PM
Wednesday9:30 AM - 4:30 PM
Thursday9:30 AM - 4:30 PM
Friday9:30 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

1.7
56 reviews
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1 star
43
  • EA
    Eyad Ammar
    Apr 21, 2026
    1.0
    they not polite..slow...bad attitude
  • SB
    Sergio B
    Apr 16, 2026
    1.0
    Never open during posted sign hours. Came there at 11am on a Thursday, they had a posted sign that said “will open at 12:15” this is not the first time this has happened at this location. Higher up’s should address this issue ASAP.
  • AF
    Angel Franco
    Feb 20, 2026
    1.0
    I attempted to drop off a shipment today, but the staff refused to accept the packages, stating that the volume was 'too many for them.' This is highly disappointing as a customer who relies on the USPS for consistent service. ​As a local business/sender, I expect a postal facility to be equipped to handle standard outbound shipments during regular business hours. Being turned away without an alternative solution or a clear policy explanation is unprofessional and causes significant delays. I hope management addresses their intake capacity and staff training to ensure all customers are served regardless of their package count.
  • RF
    Ronald Foster
    Dec 20, 2025
    1.0
    Never open according to times posted! Access to PO Box is becoming a problem,
  • EG
    E G
    Dec 15, 2025
    1.0
    Horrible, 90% of the time I go they’re closed. Sign states they open at 9:30 am. 10:30 still closed with no explanation.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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