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Visit your local Post Office™ at 194 Ward St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported packages marked as delivered but not received, leading to concerns about theft and misdelivery.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude and unhelpful, and long wait times reported.
Mail Handling
Customers expressed frustration over misdelivered mail and packages, with important documents going missing or delivered to incorrect addresses.
Staffing Problems
Frequent mentions of understaffing and long lines, with only a few clerks available to assist a large number of customers.
Overall Discontent
A significant number of reviews conveyed overall dissatisfaction with the post office, calling it the worst they have experienced.
CB
Cherri Blossom
1 day ago
1.0
packages were tampered with in my PO box
SS
Sayeba
4 days ago
1.0
I had been excitedly waiting for a package for a while and it was scheduled to be delivered on my birthday. I waited all day, have cameras installed, yet the delivery driver marked it delivered but didn’t even drive by. When I filed a report and got a call back, the lady said that their tracking showed that the driver dropped it off. After I told her that I had proof of the driver not even driving by at the time of this supposed delivery, she said she would get back to me. Eventually she called me back saying that it was dropped off at the wrong location. Then when I asked if they were going to fix their error, she said that the driver went on vacation after her shift that evening. Are you kidding me? Seems like they’re all in this together, covering for each other while stealing people’s packages. A bunch of thieves.
CQ
Carmen Quiles
Nov 3, 2025
5.0
Here nice butt too much waiting
JP
Jerome Potts
Sep 1, 2025
5.0
Great service, but delivering mail to tenants mailboxes that Paterson housing authority maintenance and unqualified uncertified untrained public housing manager Ms Wanda Baugh and Wanda R Baugh Wanda D Baugh and Ms Wanda Johnson that can't provide her legal state federal housing etc.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 194 Ward St?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also take passport photos if you schedule an appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 194 Ward St?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 8:30 AM to 1:30 PM, and closed on Sundays.
How much does it cost to have a passport photo taken at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search for and reserve PO Boxes for this location online at the USPS website, with instructions to complete your setup in person.
Is there 24/7 access to PO Boxes at the 194 Ward St Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specific details.
What nearby transit options can help me reach the Post Office at 194 Ward St?
The NJ TRANSIT-Paterson train station is nearby, providing convenient transportation access to the Post Office.
Are there restaurants nearby where I can eat before or after visiting the Post Office?
Yes, nearby dining options include On The Go Empanadas, Rally's, Antojitos bel3, Parrillada Costambar, and Costambar Restaurant offering a variety of cuisines.
Where can I find automotive or roadside assistance services near the Post Office?
Nearby services include P-Town Tow Truck for roadside assistance and U-Haul Neighborhood Dealer for truck rentals.