Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5280 in Parlin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rt 9 South/Ernston Rd Gateway Shopping Center.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
153 reviews
5 stars
82
4 stars
8
3 stars
8
2 stars
4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor attitude.
Staffing Issues
Many reviews highlighted that the store is often understaffed, leading to long wait times and frustration among customers.
Management Concerns
Several customers expressed dissatisfaction with management and ownership, citing a decline in service quality and employee morale.
Service Efficiency
While some customers reported quick and efficient service, others experienced delays and issues with package handling.
Store Environment
The cleanliness and organization of the store received positive remarks, but there were also complaints about unpleasant odors and overall store conditions.
- TTTaylor2 days ago5.0This is my go to place for returns. Returns are quick and easy. I had an issue with my return and Brie went above and beyond to help me. She was so kind and patient!
- ALAbigail Lemo4 days ago5.0Great service, staff are always willing to help.
- PLPam LubeskiNov 1, 20251.0Terrible customer service, not helpful , rude … the owner tries to make extra money , charges for everything , even a piece of tape .. the free envelopes from UPS they charge for too … never go there ..
- LDLucas Goncalves DungasOct 27, 20251.0Your employee has horrible customer service, and a lot off attitude, he threat not give me service besides that he was rude and the store was busy. It’s absurd just one person work in a place is super busy like that. Just make sure I gave zero star these place sucks bad behave from employees and the owners Never go back there 🤫
- YCYouness CheboubiJul 31, 20255.0Camryn gave great customer service!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5280 in Parlin offer?
The UPS Store #5280 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store in Parlin?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Parlin open on Sundays?
Yes, The UPS Store in Parlin is open on Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store #5280?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5280 in Parlin have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances and seating but does not have a wheelchair accessible restroom.
Can I pick up my orders in-store at The UPS Store?
Yes, The UPS Store offers in-store pickup services.
Where is The UPS Store located in Parlin?
It is located at 1056 NJ State Hwy 9 South in the Ernston Rd Gateway Shopping Center, Parlin, NJ 08859.
Are there any nearby shopping centers near The UPS Store?
Yes, the Old Bridge Gateway shopping center is nearby, offering additional retail shops and services you can visit before or after your UPS Store visit.
What food options are near The UPS Store for a quick bite or dessert?
Nearby you can find '2 Chicks With Chocolate,' a candy store and dessert place, and 'Teriyaki Madness' offering Asian and Japanese cuisine, ideal for a quick meal or treat.
Are there any pet-related services close to The UPS Store in Parlin?
Yes, Petco, a pet store and groomer, is located nearby for your pet supply and grooming needs.