Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5280 in Parlin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rt 9 South/Ernston Rd Gateway Shopping Center.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
156 reviews
5 stars
85
4 stars
8
3 stars
8
2 stars
4
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Bree, Erin, and Michelle for their exceptional service.
Staffing Issues
Several reviews highlighted the store being understaffed, leading to long wait times and poor customer experiences.
Management Concerns
There were complaints about management and ownership, with some customers noting a decline in service quality and professionalism over time.
Pricing Complaints
Customers expressed dissatisfaction with high prices for services and materials, including charges for tape and printing.
Mixed Experiences
While some customers had positive experiences, others reported rude staff and unresolved issues, indicating inconsistency in service quality.
- PLPatrick LynchJan 5, 20265.0Consistency and pricing
- SSSusan SmithDec 10, 20255.0I used the UPS in Parlin store 5280 very friendly staff polite, and friendly. The person helped me her name was Bree I believe I’m not sure of the spelling but very helpful. I had a large box and she took care of everything.
- STSara TawfikNov 26, 20255.0Employees are always helpful and cheerful !
- TTTaylorNov 22, 20255.0This is my go to place for returns. Returns are quick and easy. I had an issue with my return and Brie went above and beyond to help me. She was so kind and patient!
- ALAbigail LemoNov 20, 20255.0Great service, staff are always willing to help.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5280 in Parlin offer?
The UPS Store #5280 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours for The UPS Store in Parlin?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Parlin open on Sundays?
Yes, The UPS Store in Parlin is open on Sundays from 10:00 AM to 3:00 PM.
What payment options are accepted at The UPS Store #5280?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5280 in Parlin have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances and seating but does not have a wheelchair accessible restroom.
Can I pick up my orders in-store at The UPS Store?
Yes, The UPS Store offers in-store pickup services.
Where is The UPS Store located in Parlin?
It is located at 1056 NJ State Hwy 9 South in the Ernston Rd Gateway Shopping Center, Parlin, NJ 08859.
Are there any nearby shopping centers near The UPS Store?
Yes, the Old Bridge Gateway shopping center is nearby, offering additional retail shops and services you can visit before or after your UPS Store visit.
What food options are near The UPS Store for a quick bite or dessert?
Nearby you can find '2 Chicks With Chocolate,' a candy store and dessert place, and 'Teriyaki Madness' offering Asian and Japanese cuisine, ideal for a quick meal or treat.
Are there any pet-related services close to The UPS Store in Parlin?
Yes, Petco, a pet store and groomer, is located nearby for your pet supply and grooming needs.