United States Postal Service

1.7
161 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 33 E Midland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
33 E Midland Ave, Paramus, NJ
07652, United States

Hours

Reviews

1.7
161 reviews
5 stars
20
4 stars
7
3 stars
4
2 stars
3
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Customers reported frequent problems with mail delivery, including lost packages, misdelivered mail, and delays in receiving important items.

Accessibility

The post office has been criticized for long wait times and inadequate staffing, leading to a frustrating experience for customers.

Mixed Experiences

While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating that experiences may vary.
  • KP
    Kris Planker
    Dec 27, 2025
    1.0
    They don’t even answer the phone. Enjoy your pensions tho!
  • AA
    Amy
    Dec 17, 2025
    4.0
    Have not needed to use the teller, but have had several packages that need to be scanned and the self-kiosk is great. I haven’t had an issue coming to drop off via self-checkout (latest I’ve come is 7pm). The package container needs a handle, though.
  • EB
    Edgar Bravo
    Nov 24, 2025
    5.0
    I love this Place ❤️❤️❤️❤️❤️❤️❤️❤️I love the staff. God bless. Thank you
  • NA
    navan anower
    Oct 14, 2025
    1.0
    Post office is a 3 minute drive from my house. Had a package last week come here just to end up going all the way down to Central NJ then back to Teterboro and back to here, and had another package this week go out for delivery and just not end up being delivered. Shut this place down lol
  • DK
    Darrell Etka Kim
    Sep 18, 2025
    1.0
    I had two bags of nearly 100 t-shirts and I took them to the back door to give them away. A truck came. The Hispanic woman with red hair said she wouldn't take them, and she didn't take them, causing trouble. I took them out of the bags one by one, and that's why it bothered me so much as a customer. I request that necessary action be taken.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.