United States Postal Service

Reviews

• NC

  Natalie Carr

  Mar 17, 2026
  1.0
  Very poor service. The workers don’t want to work. The managers are rude especially Chelsea. I paid for a po box online . I came with my required documents and one was expired . The paper work didn’t say anything about experience documentation it only stated that the address must match. Now I’m going through a living situation and need a P.O. Box to receive my mail. They gave me the run around stating that they didn’t believe that I paid for it online . I showed them proof plus a confirmation number . The supervisor stated that I need to print out my bank statements and the email . I did that and came back in the next day and they explained to me that the money was never taken out of my account . Now I lost money and have no where to put my mail . I went online to have my mail held to then be able to pick it up and the supervisor Chelsea said she saw my request and it will be thrown out. Now tha part I don’t understand and I don’t want to get a lawyer involved and sue but it looks like I will have to. every worker here is negligent and that’s just unsafe .
• AJ

  A J

  Mar 10, 2026
  1.0
  Constantly receive wrong mail. Calling made no difference and was zero help. Missing important mail. Very disappointing.
• KG

  Konstantinos Gikas

  Feb 28, 2026
  1.0
  I get on the phone to track my package only to be disrespected on the phone. The first time it rings for 2 minutes one nobody answers. The second time someone finally answers. This is how the conversation went “Is the package out for delivery?” “Yes it is” Well then it probably hasn’t been sorted” “So I can’t pick it up?” “Did you hear me the first time? I told you it has not been sorted, did you not hear me?” I think that is just truly rude and believe me, I have gone to this post office before for the same reason, so it is not the location, it is the person.
• AJ

  Alina Jiang

  Feb 7, 2026
  1.0
  Poor experience. Arrogant attitude… treat you not like a customer or human being.
• SA

  Silvia Asis

  Jan 28, 2026
  1.0
  I constantly go to this drop-off location to take my packages. Most of the time I’ve been treated well by the staff, except for two occasions when I was assisted by the same man. Today I went and placed my packages in the drop-off area. Then I was unlocking my phone to show the QR codes for the shipments. I hadn’t even been at the counter for two minutes when the man rudely said, “If you don’t have everything ready, come back when you are. While you look for the information, I could help two or three other people.” He said it in a very rude manner, and I only needed a moment to unlock my phone. I confronted him and asked why he was being so rude, since this was the second time he had treated me this way. He is not patient, does not let customers finish speaking, and on two occasions he has provided very poor service.

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