Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 384 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
208 reviews
5 stars
23
4 stars
7
3 stars
5
2 stars
10
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Service Delays
Customers frequently reported long wait times and delays in service, with many stating they had to wait excessively for assistance or for packages.
Lost Packages
Several reviews mentioned lost or misdelivered packages, leading to significant customer dissatisfaction and distrust in the postal service.
Staffing Issues
Many customers noted a lack of staff during busy hours, contributing to long lines and slow service.
Mixed Experiences
While the majority of feedback was negative, a few customers did report positive experiences with specific employees who provided helpful service.
- CMCasey MOct 30, 20251.0This has to be the worst usps office terrible at customer service I stood in line for about 40 minutes just for them to tell me they can’t help me with my package pickup
- PMPernella McDowellOct 10, 20251.0This has to be the worst post office in the world. 1 month nooo mail..! Still putting mail in wrong box
- RBRichelle BanksJul 22, 20251.0Horrible rude employees. Do better!
- MVMichaelangelo VillaJun 4, 20251.0The Us Postal Service as an entity is dying because times have change so much. Blissfully I live in a town where the only time I have to talk to the Postmaster she was available and ready to help me with my inquiry. However, I came to the City of Orange to see someone and I saw the office open went in to send a letter thru regular mail. First lady that took care of me was very rude by asking three times if I have cash for the transaction. Even though I answer she was motivated to asked me three times. Then she turns around and told me that my postage was $5.25 I place at the window slot $6.00 dollars. And then she said if I got a quarter, I said can I paid with a credit card she responds the machine is down. Therefore I asked her why she didn’t say from the beginning that exact cash was need it. She smirk and when I asked her name she said with a head turn attitude “Danje” if that is her name. She was wearing the US Postal Service shirt unbuttoned. I have done a career in a uniform for the Federal Government and I always respect any uniform because it represents something bigger than ourselves When I asked for the postmaster they said she wasn’t present. Then I have talked to another lady at window five where a form for “inquiry “ was given to me to fill it out about what just happened. I told the lady at window 5 that this was the wrong form. Everything made sense to me when I got in google to leave a review and the score is 1.7 and the reviews are not good at all. Customer Service is a challenging work but they should not treat people with an attitude knowing that if we keep sending our letters they still have jobs.
- MIMiyoki ImanJun 4, 20251.0The lady at the front is so rude! I tried to purchase a shipping container and she yells across the room “those are hidden for a reason you cant buy those” … they were out in the open & not hidden or else noone would have been able to find them lol. Then I am trying to mail out another item and she rudely tells ne she cant do it because her system isnt working. Avoid this place unless you want to waste your time & be given unwarranted attitude!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 384 Main St, Orange, NJ?
The Post Office at 384 Main St offers mail sending, package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can often take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 384 Main St?
This Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website, then complete the setup in person at this Post Office.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with the local office.
Where can I find nearby dining options after visiting the Post Office?
Nearby eateries include Reddz Bistro and Grill (American and seafood), La Yapita Deli (Peruvian), Orange House Cafe (coffee and smoothies), and J.F. Kennedy Fried Chicken & Pizza.
What nearby services could I visit along with the Post Office?
Nearby services include Linc32 (real estate), Wax and Unwine beauty salon, AJW Martial Arts Academy & Fitness Center, and Orange Rx Pharmacy, offering fitness, beauty, and health options.
Are there any nearby shops or stores close to the USPS location?
Yes, nearby shopping options include Toodle & Burbage LLC (women's clothing), TotalOrange305 (electronics and mobile phones), and Double Dee Liquor store.
Does this USPS location offer passport photo services and what is the cost?
Passport photo services are available by appointment. The current fee for a passport photo is $15.