United States Postal Service

2.5
132 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 151 Highway 516 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
151 Highway 516, Old Bridge, NJ
08857, United States

Hours

Reviews

2.5
132 reviews
5 stars
41
4 stars
5
3 stars
6
2 stars
6
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about certain employees being dismissive or unprofessional.

Delivery Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over delays and lack of accountability.

Service Speed

Customers noted slow service and long wait times, with some suggesting that the post office is often understaffed.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and kindness, indicating that there are positive interactions.

Facility Management

Criticism of management practices, including lack of responsiveness to complaints and poor handling of operational issues.
  • BK
    beckie karmin
    3 days ago
    5.0
    I went to get my passport and I left my birth certificate there great stuff to mail it out to me. Everything time I go there the stuff is very nice and hopefully
  • RG
    Ron Garavuso
    Oct 17, 2025
    5.0
    The Post Office was empty so I was served right away and left with my stamps.
  • JF
    Jhoi Feliciano
    Sep 25, 2025
    1.0
    Employees at this post office will change the label, deliver it to a totally different address, stealing packages. Every time I order something it never makes it from this post office and the tracking address will say delivered with a different address under same tracking number. Nike sneakers have gone missing, items from Apple just recently stolen. These people are the absolute worse if you order anything by mail and it has to go through that facility in Old Bridge, you mind as well get your money back from the seller. My correct address is there but delivery to “Old Bridge.”
  • TH
    Tytianna Holmes
    Aug 13, 2025
    1.0
    This is literally the worst post office in the area. The post master does not care about rude mail carriers cursing at customers and tries to blame it on other carriers. Beware of the mail carrier with dark hair and a skull sleeve tattoo HE is extremely rude! They need to clean house, get a new more professional post master (one who actually cares and will hold the correct employees responsible for bad behavior) this is not the first issue I’ve had with the post master blaming the wrong carrier (I am fully aware that when I made me complaint who I was complaining about and he tried naming another carrier, extremely unprofessional)
  • TA
    Teresita Arzadon
    Jul 23, 2025
    5.0
    Used the hold mail.and it's always great our assigned letter carrier bundled the mails well and delivered to our house thanks

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.