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United States Postal Service

2.5
(138 reviews)

Business Details

151 Highway 516, Old Bridge, NJ
08857, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 151 Highway 516 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
151 Highway 516, Old Bridge, NJ
08857, United States

Hours

Reviews

2.5
138 reviews
5 stars
43
4 stars
5
3 stars
7
2 stars
5
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific employees being called out for poor behavior and lack of professionalism.

Mail Delivery Issues

Many customers reported significant delays and problems with mail delivery, including lost packages and incorrect deliveries.

Staffing Problems

Several reviews mentioned understaffing and slow service, leading to long wait times and frustration among customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service.
  • BE
    brittany emery
    Feb 21, 2026
    1.0
    Went to get passports today and the young lady who did them was just rude and didn’t seem like she wanted to be there. Can’t ask questions without getting an attitude. Definitely not going back to this location.
  • JJ
    JCD&SLLC JCD&SLLC
    Feb 2, 2026
    1.0
    I have a PO Box at this location for business purposes. I enrolled in Informed Delivery to track incoming mail because I noticed repeated delays with my mail. I was driving to the post office sometimes twice a day to check for mail that was shown as arriving, only to find it was not there. Waiting 10 to 15 days for mail delivery is unacceptable especially when handling time-sensitive items such as checks. These delays are directly causing payroll issues and operational problems for my business. This situation needs to be addressed immediately. I escalated the issue last montand there is still no changes.
  • JG
    Junior Gonzalez
    Jan 23, 2026
    1.0
    I am a Government employee and am disappointed with this Post Office. I have been coming here for over 15years. Today I came to have a package sent and the Postal clerk employee (Ann) was rude and sarcastic. Customer service is imperative in these positions and maybe she needs remedial customer service training. If she doesn't enjoy her job anymore or doesn't like to interact or have dialogue with another human being then she should consider another job. I will not be returning to this location.
  • GZ
    Gladys Zambrana
    Jan 17, 2026
    5.0
    My carrier Desiree has been delivering my Mail for a while. She is courteous and always friendly. Delivers the mail with care, in any weather. Thankful for her.
  • BK
    beckie karmin
    Nov 21, 2025
    5.0
    I went to get my passport and I left my birth certificate there great stuff to mail it out to me. Everything time I go there the stuff is very nice and hopefully

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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