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The UPS Store

4.1
(255 reviews)

Business Details

(732) 679-3601

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4635 in Old Bridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Ticetown Rd - Shopping Mall With "Advanced Auto Parts" Store.

Details

  • DeliveryNot available

Location

The UPS Store
3171 US Hwy 9 N & Ticetown Rd, Old Bridge, NJ
08857, United States

Hours

Reviews

4.1
255 reviews
5 stars
195
4 stars
3
3 stars
2
2 stars
4
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Denise and Lorenzo for their exceptional service.

Staff Attitude

Several reviews noted negative experiences with certain staff members, particularly Sam and a female employee, who were described as rude or condescending.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their visits were handled promptly.

Pricing Issues

There were complaints about perceived overcharging for services, such as tape and printing, leading to dissatisfaction among some customers.

Store Environment

Some reviews mentioned issues with the store's cleanliness and organization, as well as complaints about inconsistent opening hours.
  • AM
    Ashok Malhotra
    Feb 10, 2026
    5.0
    I had one of the best experiences at The UPS Store in Old Bridge! From the moment I walked in, Sam greeted me with genuine friendliness and professionalism. He went above and beyond to help with my shipment, explaining every step clearly and making what can usually be a stressful errand feel easy and pleasant. His attention to detail and customer care were truly impressive — a rare find these days. If you need fast, friendly, and knowledgeable service, ask for Sam — he made my visit excellent. Highly recommend this location
  • DD
    Deanna
    Feb 4, 2026
    5.0
    Always quick and easy returns. Denise was super helpful!
  • MA
    Melissa Applegate
    Jan 15, 2026
    5.0
    Very helpful employees.
  • KS
    krutartha shah
    Jan 3, 2026
    2.0
    The service at this UPS Store was okay overall, but the staff interaction was disappointing. The person assisting us, Sam, was quite rude and refused to allow me to take a picture for a Google review—even though it did not involve any people and was just of the store space. I understand rules, but the way it was communicated felt unnecessary and unpolite
  • DC
    Dr. Cepero
    Dec 28, 2025
    5.0
    Sam provided me with excellent service when I needed a cherished piece of hand-crafted art work, created by a dear deceased friend, to safely be sent to my home out of state. The work arrived in perfect condition. I am very grateful for his kindness and work in carefully packaging this item for me. Bless you, Sam!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4635 in Old Bridge offer?

The UPS Store #4635 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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