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The UPS Store #4635 in Old Bridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Ticetown Rd - Shopping Mall With "Advanced Auto Parts" Store.
Many customers praised the friendly and helpful staff, particularly highlighting Denise and Lorenzo for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and poor service from certain employees, leading to dissatisfaction.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for tape and notary services, which were perceived as excessive.
Efficiency
Customers appreciated the quick and efficient service, although some noted that the store appeared understaffed during peak hours.
Store Environment
Feedback indicated a need for improvement in the store's cleanliness and operational hours, with some customers reporting unpleasant odors and inconsistent opening times.
SR
Susan Ross
Sep 23, 2025
5.0
Lorenzo is always cheerful and incredibly helpful. I love coming to this location!
KS
Karanjeet Singh
Sep 23, 2025
5.0
VERY GOOD ALL IN ONE STOP SHOP... TALK TO SAM.. VERY QUICK :)
SD
S D
Sep 15, 2025
1.0
I wish I had checked the reviews before visiting this UPS Store. If you're expecting basic courtesy or respectful customer service, I strongly recommend going elsewhere.
The woman who works here was extremely rude. She spoke to me in a condescending tone, made unnecessary snarky remarks, and treated my questions like they were an inconvenience. It was an unpleasant and frankly upsetting experience. Not sure why she’s in a customer-facing role with that kind of an attitude. I won’t be coming back.