Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4635 in Old Bridge offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Ticetown Rd - Shopping Mall With "Advanced Auto Parts" Store.
Many customers praised the friendly and helpful staff, particularly highlighting Denise and Lorenzo for their exceptional service.
Staff Attitude
Several reviews noted negative experiences with certain staff members, particularly Sam and a female employee, who were described as rude or condescending.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their visits were handled promptly.
Pricing Issues
There were complaints about perceived overcharging for services, such as tape and printing, leading to dissatisfaction among some customers.
Store Environment
Some reviews mentioned issues with the store's cleanliness and organization, as well as complaints about inconsistent opening hours.
AM
Ashok Malhotra
Feb 10, 2026
5.0
I had one of the best experiences at The UPS Store in Old Bridge! From the moment I walked in, Sam greeted me with genuine friendliness and professionalism. He went above and beyond to help with my shipment, explaining every step clearly and making what can usually be a stressful errand feel easy and pleasant. His attention to detail and customer care were truly impressive — a rare find these days. If you need fast, friendly, and knowledgeable service, ask for Sam — he made my visit excellent. Highly recommend this location
DD
Deanna
Feb 4, 2026
5.0
Always quick and easy returns. Denise was super helpful!
MA
Melissa Applegate
Jan 15, 2026
5.0
Very helpful employees.
KS
krutartha shah
Jan 3, 2026
2.0
The service at this UPS Store was okay overall, but the staff interaction was disappointing. The person assisting us, Sam, was quite rude and refused to allow me to take a picture for a Google review—even though it did not involve any people and was just of the store space. I understand rules, but the way it was communicated felt unnecessary and unpolite
DC
Dr. Cepero
Dec 28, 2025
5.0
Sam provided me with excellent service when I needed a cherished piece of hand-crafted art work, created by a dear deceased friend, to safely be sent to my home out of state. The work arrived in perfect condition. I am very grateful for his kindness and work in carefully packaging this item for me. Bless you, Sam!