With a focus on the community of small businesses and consumers, Staples in Ocean Township, NJ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and lack of assistance.
Store Condition
Several reviews mention the store being messy and poorly maintained, impacting the shopping experience negatively.
Product Availability
Customers expressed frustration with product availability and issues with online orders not being ready for pickup.
Printing Services
The printing services received mixed reviews, with some customers appreciating the help they received, while others reported poor service and issues with the quality of prints.
KA
Kathleen Annitto
Feb 10, 2026
5.0
I was at Staples tonight printing something for work. ONE PAGE! The PDF my marketing person sent me was not formatted correctly. I asked Nic for help and BAM! I know this seems like no big deal, but it was to me. Thank you NIC!!!
DL
David Leonard
Jan 6, 2026
5.0
Very friendly and helpful staff. Needed a laptop charger for an emergency and staff was really quick and responsive. They hooked me up with a proper charger and I was on my way in minutes.
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MELINDA ARIAS
Dec 17, 2025
5.0
Fast and easy! Great store, fast service with a fantastic selection
AM
alexandra meyer
Dec 6, 2025
1.0
I was excited about Party City balloons at Staples so I went over to my local Staples. The manager was so incredibly rude. Could not be bothered to help me and actually rolled his eyes. All I wanted was balloons for my daughter’s three year old birthday. Such a shame. No wonder no one shops this messy uncared for store. Do better Staples if you want customers. W
FL
Faith Lawson
Dec 4, 2025
1.0
Hi I usually don’t write reviews but I make returns here pretty regularly and Donna was very dismissive of me and let people cut in front me when I just wanted to make a simple return. A gentleman was nice enough to make her aware that I was there first but she disregarded him and I think that’s just not right. So hopefully she treats others better than how I was treated today.
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