The UPS Store

Reviews

• SY

  Soo Yhu

  Feb 10, 2026
  5.0
  Staff has always been friendly and courteous with return shipments and all other transactions.
• RB

  Robin Bartlett

  Nov 29, 2025
  1.0
  This store manager does not deserve even a one star review. The manager was rude, obnoxious and demonstrated extremely poor customer service skills over a simple Amazon return transaction. The UPS store commitment is: "The UPS Store® is committed to providing world-class customer service to our retail customers. We are committed to providing personalized and professional solutions while supporting our core values." This store manager needs to be reminded of this commitment and learn how to provide decent customer service.
• SE

  Susan Ekker

  Nov 28, 2025
  1.0
  Terrible service. My very ill 96 year old neighbor ordered a bedside commode that was delivered to this store. Unable to go herself, she asked her nurse to get it for her. This store refused to release it to anyone but my 96yo neighbor. She face timed them, sent proof of her address, I took my drivers license and further IDs. They insisted only she can pick up because it's "policy". It is literally a bucket on a stand next to the bed. Shame on these people for their lack of empathy and common sense. Never going here again . . .
• LC

  Loft Contracting

  Nov 2, 2025
  1.0
  This people are the worst, full of attitude. Do not use this store
• CE

  catherine enright

  Oct 14, 2025
  5.0
  Always treated me right Very helpful with my returns and other transactions!

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