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The UPS Store #6713 in Northvale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
This store manager does not deserve even a one star review. The manager was rude, obnoxious and demonstrated extremely poor customer service skills over a simple Amazon return transaction. The UPS store commitment is: "The UPS Store® is committed to providing world-class customer service to our retail customers. We are committed to providing personalized and professional solutions while supporting our core values." This store manager needs to be reminded of this commitment and learn how to provide decent customer service.
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Susan Ekker
Nov 28, 2025
1.0
Terrible service. My very ill 96 year old neighbor ordered a bedside commode that was delivered to this store. Unable to go herself, she asked her nurse to get it for her. This store refused to release it to anyone but my 96yo neighbor. She face timed them, sent proof of her address, I took my drivers license and further IDs. They insisted only she can pick up because it's "policy". It is literally a bucket on a stand next to the bed. Shame on these people for their lack of empathy and common sense. Never going here again . . .
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Loft Contracting
Nov 2, 2025
1.0
This people are the worst, full of attitude. Do not use this store
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catherine enright
Oct 14, 2025
5.0
Always treated me right
Very helpful with my returns and other transactions!