Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 243 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
207 reviews
5 stars
28
4 stars
11
3 stars
4
2 stars
7
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staffing Issues
Many customers noted long wait times due to insufficient staff, often with only one employee available to assist a large number of customers.
Operational Hours
Customers frequently reported that the location does not open on time, leading to frustration and inconvenience.
Facility Conditions
Several reviews mentioned the facility being dirty and poorly maintained, contributing to a negative customer experience.
Package Handling
There were multiple complaints about lost packages and unfulfilled delivery promises, raising concerns about the reliability of service.
- MRMaria Alejandra Sanchez ReyesOct 27, 20251.0All people attend in a bad way, speak ugly and do not help at all in the needs of users
- SDSatin DempseyOct 22, 20251.0Ratchet lol
- NVNaheem ValdezOct 11, 20251.0Someone here is stealing my packages
- SSSarah SimmonsSep 18, 20251.0The one female that is there is the rudest person acts like she don’t have to help you or get off her phone. Not sure who to call and report this but this is so unreal to deal with a person that doesn’t want to do there job. You watch commercials were all the employees are happy to help you and you walk into here if your lucky you might get helped.
- SRSF RentalsSep 15, 20251.0Waited for someone to come to the front for 10-15 minutes. I was ringing the bell for service multiple times. The worker was in the back talking on the phone. Horrible customer service. they should really shut this place down or hire people that will actually do their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 243 Broadway, Newark, NJ?
The USPS at 243 Broadway offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment via the USPS online scheduler, though some limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 243 Broadway on weekdays?
The Post Office is open Monday to Friday from 7:30 AM to 5:00 PM and on Saturdays from 7:30 AM to 3:00 PM; it is closed on Sundays.
How can I rent a PO Box at this USPS location?
You can search for available PO Boxes and apply online, then complete your setup in person with two valid IDs at the Post Office.
What is the cost for having a small PO Box at this location?
PO Box prices vary by location; you can check pricing online by entering your ZIP code at the USPS website.
Are PO Boxes accessible after normal business hours at 243 Broadway USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary; check with this local Post Office for details.
What nearby places can I visit before or after going to the USPS at 243 Broadway?
Nearby you can visit Salt Pets for pet supplies, La Morenita Taqueria and Restaurant for Mexican food, or stop by the Marion Bolden Student Center if you are in the educational area.
Is there convenient transit or related government services near the USPS at 243 Broadway?
Yes, nearby Post Office North provides additional postal and transportation services, and the State of NJ office is close by for government needs.
Are there shopping options near the United States Postal Service at 243 Broadway?
Yes, Outlets NYC and Multi Clothing Brand offer clothing shopping nearby, perfect for combining errands with your postal visit.