Brand Certified
United States Postal Service
1.8(211 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
243 Broadway, Newark, NJ
07104, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 243 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
211 reviews
5 stars
29
4 stars
11
3 stars
4
2 stars
8
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.
Staff Attitude
Many customers reported negative attitudes from staff, particularly from certain employees who were noted for being dismissive and disrespectful.
Operational Issues
Frequent complaints about the post office not opening on time and having long wait times due to insufficient staff were noted.
Facility Conditions
Several reviews mentioned the facility being dirty and in poor condition, contributing to a negative customer experience.
Inconsistent Service
While some customers praised individual staff members for their friendliness and helpfulness, the overall service experience was largely viewed as inconsistent and unsatisfactory.
- SLSpeed LouJan 8, 20262.0I'm giving 2 stars because theres only 2 people there that deserve to go to a better post office so they don't get the bad rep this place deserves ,and I'm talking about the short Hispanic lady and the young taller female who always has a positive attitude, not the one with the red hair and not the other short lady. Both them got an attitude and the short lady (not the Hispanic one) has a nasty attitude to..beware this place makes up they own rules too, anything to be lazy and not have to work or selectively being nice to only whoever they want to...shut this place down ASAP not surprised they got 1.8 stars big inconvenience to the community
- ZZzoryJan 8, 20261.0I’m going to have to agree with everybody else here, the women usually working there don’t want to help you and just have a bad attitude,for that reason I’d go the extra mile and go to a different usps. And for the people that claim otherwise, you’re one of the few
- JJJonathanDec 13, 20255.0Love this location I’m always in and out even if it’s just one person working. For the most part the issue is more so on the post office and not the staff. They are really nice and try their best. It’s usually rude, impatient customers screaming at them for things that are out of their control. Been a customer for over 20 years here this is my go to post office in Newark
- GLGenesis almonte lizardoDec 10, 20251.0There is a woman with reddish hair who is unbelievably rude and completely unprofessional. I honestly don’t understand how she is still working there. She has no customer service skills whatsoever, speaks to customers with disrespect, and even refuses to help them. Her behavior is unacceptable. Hay una mujer con el cabello rojizo que es increíblemente grosera y totalmente poco profesional. Honestamente no entiendo cómo todavía está trabajando ahí. No tiene absolutamente ninguna habilidad de servicio al cliente, le habla a los clientes con falta de respeto y hasta se niega a ayudarlos. Su comportamiento es inaceptable.
- HSHameed ShaikDec 5, 20251.0Yesterday 2 female and today the one female that is there is the rudest person acts like she don't have to help you or get off her phone. Not sure who to call and report this but this is so unreal to deal with a person that doesn't want to do there job. The worst usps service I have ever seen I have 15 packages she refused to scan those she didn’t perform her duty well show some manners to your employees
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 243 Broadway, Newark, NJ?
The USPS at 243 Broadway offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Most passport services require an appointment via the USPS online scheduler, though some limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 243 Broadway on weekdays?
The Post Office is open Monday to Friday from 7:30 AM to 5:00 PM and on Saturdays from 7:30 AM to 3:00 PM; it is closed on Sundays.
How can I rent a PO Box at this USPS location?
You can search for available PO Boxes and apply online, then complete your setup in person with two valid IDs at the Post Office.
What is the cost for having a small PO Box at this location?
PO Box prices vary by location; you can check pricing online by entering your ZIP code at the USPS website.
Are PO Boxes accessible after normal business hours at 243 Broadway USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary; check with this local Post Office for details.
What nearby places can I visit before or after going to the USPS at 243 Broadway?
Nearby you can visit Salt Pets for pet supplies, La Morenita Taqueria and Restaurant for Mexican food, or stop by the Marion Bolden Student Center if you are in the educational area.
Is there convenient transit or related government services near the USPS at 243 Broadway?
Yes, nearby Post Office North provides additional postal and transportation services, and the State of NJ office is close by for government needs.
Are there shopping options near the United States Postal Service at 243 Broadway?
Yes, Outlets NYC and Multi Clothing Brand offer clothing shopping nearby, perfect for combining errands with your postal visit.
Brand Certified Facts from United States Postal Service
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