Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 290 Springfield Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
356 reviews
5 stars
27
4 stars
6
3 stars
9
2 stars
15
1 star
299
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and disrespectful.
Long Wait Times
Customers frequently reported long wait times due to insufficient staff, often with only one clerk available to assist a large number of customers.
Package Issues
There were multiple complaints about lost or stolen packages, with customers expressing frustration over the handling of their deliveries.
Operational Problems
Many reviews mentioned frequent system outages and inconsistent service availability, leading to further dissatisfaction among customers.
Overall Experience
The overall sentiment from reviews indicates a strong dissatisfaction with the location, with many customers recommending avoiding it altogether.
- SSSyreeta S3 days ago1.0Very unprofessional and needs to review there’s staff’s customer, I will continue to write a review until they provide a better service.
- LClissaura castilloDec 22, 20251.0I never leave bad reviews, but this situation deserves one. When I walked into this USPS location, the workers were just sitting around talking and ignoring customers. Not one person offered help. When I finally asked about picking up my package, the employee talked to me with a rude attitude, like I was a child. Very disrespectful and unprofessional. I ended up leaving without my package, and I prefer a refund rather than going back there. I do not recommend this location to anyone.
- LMLisbeth MendozaDec 5, 20251.0Muy mala atención
- ZRZ RDec 5, 20253.0They were helpful in the end of it all.
- KKKeyon Lawrence (Keyy)Oct 31, 20251.0They don’t even deserve one star they are slow and it’s always one person at the window when it should be at least 3 to keep the line moving , not only that the workers are very rude and disrespectful and the manager never does anything about it or even make themselves known this is ridiculous and something needs to be done
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 290 Springfield Ave?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location during weekdays?
The Post Office is open Monday through Friday from 7:30 AM to 5:00 PM.
Is the USPS open on Saturdays and Sundays?
This location is open Saturdays from 8:30 AM to 3:00 PM and closed on Sundays.
How can I rent a PO Box at the United States Postal Service on Springfield Ave?
You can apply for a PO Box online at the USPS website or in person at this Post Office by bringing two valid forms of ID and a completed application.
Are PO Boxes accessible after hours at the 290 Springfield Ave Post Office?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with this local Post Office for specifics.
What nearby places can I visit before or after visiting the USPS at 290 Springfield Ave?
You can visit nearby places like Reyna’s Candle Company for home goods, New Silver Key Liquor for beverages, or enjoy a treat at Dunkin' or Baskin-Robbins.
Are there nearby transit or public service offices close to this USPS location?
Yes, nearby are other postal offices like Post Office Springfield Avenue, the Social Security Office, and United States Post Office, which can help with various government services.
What accommodations and community services are near the Springfield Ave Post Office?
Nearby you’ll find RPM Springfield Senior Housing for accommodation and The Leaguers day care and preschool, convenient if you need local services during your visit.