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Visit your local Post Office™ at 514 Frelinghuysen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Customers frequently reported problems with mail and package delivery, including lost items, packages marked as delivered but not received, and late deliveries.
Cleanliness and Maintenance
Several reviews mentioned the post office's unsanitary conditions and lack of proper maintenance, including dirty floors and disorganized spaces.
Operational Hours
Many customers complained about the post office not opening on time, leading to long waits and inconvenience.
Management Concerns
Reviews indicated dissatisfaction with management practices, suggesting a need for better oversight and accountability within the staff.
DM
Dee Marshall
3 days ago
1.0
Ok, so I requested for the post office on Frelinghuysen Ave in Newark to hold my mail for a short time frame. I even received a confirmation number. However, I was still having mail and a package delivered to my home address within that time frame. What's the purpose!!!
EM
Elaine Myers
Nov 14, 2025
1.0
MAIL IS GOING MISSING THESE PPL DONT WANT TO DO THEIR JOB HERE I GOT INFORMED MAIL EMAIL SAYING MY MAIL WAS DELIVERED IT WAS NOTHING IN MY EMAIL IVE LIVE HERE OVER 10 YEARS TELLING ME TO WAIT A WEEK IT NEVER CAME
LC
Laquesha Campbell
Oct 25, 2025
1.0
Customer service was horrible , the lady behind the glass had an attitude through the entire experience with letter of document. Once again I don't know why people come to work with a nasty attitude , let's make this very clean you applied for the job. The job didn't come looking for you. This location should be close down.
VG
Veaceslav Grimalschi
Sep 13, 2025
1.0
The employee first said the letter could be sent at 10:00, then denied it and only gave a vague time of 11–12. This led to unnecessary waiting and a waste of time without any certainty.
TY
Tamika Young
Aug 25, 2025
1.0
This post office is the worst the mail person does not deliver mail I haven’t gotten mail in 3 weeks and nobody cares but what bother’s me more is that this office has not been under investigation this goes to show that the head people above this office really don’t car even more then the people that works here….its a shame I haven’t gotten anything to sit at work and constantly call this place back to back to only get someone to pick up and hang up on me as I’m upset and explaining my situation with my mail to them then to keep calling them back to get no answer…I’ve never saw such lazy heartless people like the ones in this dirty city of Newark the way these people inconvenience people lives is crazy and cruel but I will be the one to take things as far as I will be taking the time out to write a letter to the postmaster general requesting this post office be investigated if might not make a difference but I’m definitely gonna do my best to make a difference because these people are getting a free pay check.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Newark?
The United States Postal Service is located at 514 Frelinghuysen Ave, Newark, NJ 07114.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler. Some locations offer limited walk-in passport hours.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can search for and reserve PO Boxes online. You can then complete the setup in person at this Post Office with two valid forms of ID.
What nearby places can I visit before or after using the Post Office?
Nearby, you can visit Copacabana Coffee, a local cafe and restaurant, or Spanish Colmado, a grocery store and supermarket, for refreshments or shopping.
Are there any nearby transportation or parking options close to the Post Office?
Yes, Pink Elephant Long Term Parking provides parking and airport shuttles nearby, making it convenient for travelers accessing the Post Office.
What financial services are available near the Post Office?
Nearby financial services include PNC Bank, Industrial Bank, and Local 1233 Federal Credit Union, which can be useful for money orders or other banking needs.
How can the nearby United States Postal Service locations assist me?
Other nearby USPS locations such as 'Post Office South' and 'US Post Office' can provide additional options for mailing, shipping, or PO Box services if the main location is busy or closed.