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Visit your local Post Office™ at 514 Frelinghuysen Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.
Delivery Issues
Many customers reported problems with mail and package delivery, including missing items and delays.
Cleanliness and Organization
Several reviews mentioned the post office's unclean conditions and disorganization, with complaints about litter and long wait times.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of accountability and poor operational oversight.
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Djeneba Koumare
2 days ago
1.0
This post office is one of the worst places ever!!!
Clerk and supervisor are all nasty they don’t have any respect for human beings. Around 8:30 am ,I went to see if my package was there because it said that they had left a notice for me so therefore I went to check and see if the mailman was still there . The clerk looked up on the screen of my phone and said that my package was there but I need me to fill out the information ,and I asked her to please give me a pen because there’s no pens anywhere and she refused to give me a simple pen and asked me to step back until I gets pen meanwhile the information is on the screen of phone clear for her to see, she refused and called the police and her supervisor to escort me out 😭😭😭I felt so bad and embarrassed until I was in tears 😭
HI
Harry Fisher III
Jan 3, 2026
2.0
I have a small business. Every time I go to the post office I have no less than 10 packages. All my packages are always pre-labeled and packaged. I simply just need to leave them to be scanned and taken off for delivery. But every time I go into this establishment that people behind the counter treat me as though I’m doing something illegal. They always complain about the number of packages I have. I’ve even been told “why are you bringing these packages here?” My response is the same as always. “I thought I can bring packages here to be mailed. I thought it was a good thing to bring business into an establishment.“ Customer service is lackluster to say the lease. I only continue to go to this office because it is literally 1 mile from my house and I do not wish to travel 5 miles award to simply drop off packages. No matter how many times I reached out to a postmaster nobody seems to do anything. It just seems like This behavior is just simply allowed. Maybe one day it’ll all change.
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Franklin A.
Dec 24, 2025
5.0
I love this post office. Fast paced
DM
Dee Marshall
Nov 21, 2025
1.0
Ok, so I requested for the post office on Frelinghuysen Ave in Newark to hold my mail for a short time frame. I even received a confirmation number. However, I was still having mail and a package delivered to my home address within that time frame. What's the purpose!!!
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Elaine Myers
Nov 14, 2025
1.0
MAIL IS GOING MISSING THESE PPL DONT WANT TO DO THEIR JOB HERE I GOT INFORMED MAIL EMAIL SAYING MY MAIL WAS DELIVERED IT WAS NOTHING IN MY EMAIL IVE LIVE HERE OVER 10 YEARS TELLING ME TO WAIT A WEEK IT NEVER CAME
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Newark?
The United States Postal Service is located at 514 Frelinghuysen Ave, Newark, NJ 07114.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment through the online scheduler. Some locations offer limited walk-in passport hours.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can search for and reserve PO Boxes online. You can then complete the setup in person at this Post Office with two valid forms of ID.
What nearby places can I visit before or after using the Post Office?
Nearby, you can visit Copacabana Coffee, a local cafe and restaurant, or Spanish Colmado, a grocery store and supermarket, for refreshments or shopping.
Are there any nearby transportation or parking options close to the Post Office?
Yes, Pink Elephant Long Term Parking provides parking and airport shuttles nearby, making it convenient for travelers accessing the Post Office.
What financial services are available near the Post Office?
Nearby financial services include PNC Bank, Industrial Bank, and Local 1233 Federal Credit Union, which can be useful for money orders or other banking needs.
How can the nearby United States Postal Service locations assist me?
Other nearby USPS locations such as 'Post Office South' and 'US Post Office' can provide additional options for mailing, shipping, or PO Box services if the main location is busy or closed.