Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7172 in Newark offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
168 reviews
5 stars
127
4 stars
5
3 stars1
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while some customers praise the helpfulness and friendliness of staff like Purab and Karen, others report unprofessional behavior and rudeness from certain employees.
Pricing Issues
Several customers expressed dissatisfaction with high and unexpected charges for services, leading to perceptions of the store as a scam or rip-off.
Service Reliability
Many reviews highlight issues with package handling and delivery reliability, including lost packages and delays, causing frustration among customers.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to the customer experience.
Mixed Experiences
While some customers report excellent experiences with shipping and printing services, others recount significant frustrations, indicating inconsistency in service quality.
- WDWendy Diaz4 days ago5.0The people who work here are so great. I just happened to had to go to both USPS and UPS on the same day and its just night and day. Staff are friendly, helpful, efficient, and deliver great customer service.
- PPpraneetha pinnakaOct 22, 20251.0I had an awful experience at this UPS Store last week. I asked for next-day delivery and gave them my UPS account number, but they didn’t use it or even bother to check. They didn’t even know how to place an order using a UPS account number. I was shocked when they charged me $150 for a small 4-pound package. The staff clearly didn’t know their work and acted unprofessionally, with some making flirty comments that were completely inappropriate.
- SYsai anjan kumar yandamuriOct 22, 20251.0Please Avoid This Place! I had a terrible experience here. The staff had no idea how to properly use my UPS account number and ended up overcharging me by more than $100. They’re unprofessional and clearly lack basic knowledge of their own services. This place feels completely unreliable — save yourself the trouble and go somewhere else.
- TSToni ShepherdOct 6, 20255.0Always fast service there!
- GTGustavo TapiaSep 15, 20251.0Absolutely the worst experience I've had with any shipping company. On 09/07, this store first tried to charge me almost $300 for an international shipment. When I showed them that the price online was only $127, they suddenly dropped it to $197. I accepted because I urgently needed the package delivered. They assured me it would arrive by 09/11- 09/12. Now the tracking shows it's not scheduled to arrive until 09/23. When I called the store for help, they gave me zero assistance. All I got was, "just wait". They charged me nearly $200, promised me a delivery date, and now the package is still not here when I needed it the most. This store is irresponsible, misleading, and only cares about charging you money upfront. Once they get your payment, they wash their hands and blame "the delivery." Nobody tells you the truth, and they don't take responsibility for anything. If you value your time, money, and peace of mind, stay away from this UPS Store. They act more like scammers than professionals.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7172 in Newark offer?
The UPS Store #7172 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular operating hours of The UPS Store #7172?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Is The UPS Store #7172 open on Sundays?
Yes, it is open Sundays from 10:00 AM to 5:00 PM, though holiday hours may vary.
Which payment methods are accepted at The UPS Store #7172?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #7172 by phone or email?
You can call them at +1 973-649-3001 or email store7172@theupsstore.com.
Does The UPS Store #7172 provide mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
Are there any nearby banks to The UPS Store #7172 that I can visit?
Yes, Wells Fargo Bank and Atlantic Federal Credit Union are nearby, which may be convenient for your financial needs before or after visiting the UPS Store.
What nearby embassy or consulate services are close to The UPS Store #7172?
The Consulado General de Colombia en Newark and Colombianos en New Jersey & Pennsylvania are nearby, useful for passport or visa services.
Are there local dining options near The UPS Store #7172?
Yes, Salad House is a nearby salad bar and health food restaurant, great for a healthy meal before or after your visit.
How can nearby business services enhance my visit to The UPS Store #7172?
Nearby businesses like the Institute For Entrepreneurial Leadership and marketing agencies such as Winning Strategies and E-Latin Marketing can provide complementary professional services to help with your business needs.