The UPS Store

4.8
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4433 in Neptune offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 71(Main St.) & Rte.33; Opposite The Entrance To Ocean Grove.

Details

  • DeliveryNot available

Location

The UPS Store
57 S Main St, Neptune, NJ
07753, United States

Hours

Reviews

4.8
136 reviews
5 stars
126
4 stars
1
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently receive praise for their exceptional customer service, being described as friendly, helpful, and going above and beyond for customers.

Staff Professionalism

Employees are noted for their professionalism and efficiency, handling busy periods with grace and maintaining a positive atmosphere.

Positive Atmosphere

Customers appreciate the welcoming and pleasant environment of the store, often mentioning the uplifting energy of the staff.

Mixed Experiences

While most feedback is overwhelmingly positive, there are isolated reports of less satisfactory interactions, indicating room for improvement in consistency.
  • EE
    emans6
    Oct 16, 2025
    5.0
    Just the absolute nicest people working here. Makes the errand of returning my packages not dreadful. Thank you to Uson and Charlie for bringing kindness and joy to this UPS location. (The other employees are great as well, I just forgot their names)
  • ND
    Nikki D
    Sep 13, 2025
    5.0
    I thought I had previously reviewed this fantastic UPS store but I must not have. I want it recognized how GREAT the customer service is in this location! The gentleman that works here makes me want to be more customer friendly at my own job - thatโ€™s how great he is! If you worked here, you could never be mad his energy is so infectious! I mean he must see a lot of tired burned out crabby faces that just want to drop something to return or ship and cross it off their list- but these gentlemen do not match your energy that uplift it! Itโ€™s really refreshing and a real pleasure to do business with these guys! If customer service is number 1, this guy needs a huge raise! I want him to come work with me!!
  • ES
    esta h. singer
    Aug 11, 2025
    5.0
    Charlie, the owner is a top tier person who gives the best service with the kindest smile and hired a likeminded team who each goes above and beyond to make your experience positive. This is my go-to UPS location!
  • TB
    Tetia Bellamy
    Jul 27, 2025
    5.0
    This is my favorite UPS store.I love coming here,all the guys are phenomenal!Kind,courteous and professional on all levels.Customer service A+
  • DO
    Daja O
    Jul 16, 2025
    5.0
    I gotta hand it down. I got a whole new family at this particular UPS store. The whole team really look out for you. They go above and beyond. Always pleasant and helpful. Especially a man in there named Gucci. This man went out of his way to assist me and letting me no a very important piece of mail was delivered. Hand claps to you gucci, thank you so much.๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4433 in Neptune offer?

The UPS Store #4433 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store located in Neptune, NJ?

It is located at 57 S Main St, Neptune, NJ 07753, opposite the entrance to Ocean Grove at the intersection of Rte 71 (Main St.) and Rte 33.