The UPS Store

4.8
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4433 in Neptune offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rte 71(Main St.) & Rte.33; Opposite The Entrance To Ocean Grove.

Details

  • DeliveryNot available

Location

The UPS Store
57 S Main St, Neptune, NJ
07753, United States

Hours

Reviews

4.8
144 reviews
5 stars
134
4 stars
1
3 stars
2
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently provide exceptional, friendly, and helpful service, making customers feel valued and appreciated.

Efficiency

Customers noted the quick and efficient service, even during busy times, which enhances the overall experience.

Positive Atmosphere

The store maintains a welcoming and pleasant environment, contributing to a positive experience for customers.

Staff Recognition

Several reviews highlighted specific employees for their outstanding service, indicating a strong team culture.

Mixed Experiences

While most feedback is overwhelmingly positive, there were a few isolated incidents of less satisfactory service.
  • LK
    Lawrence Kirchner
    4 days ago
    5.0
    I stopped in on a busy Saturday afternoon with a family memento, a large ceramic figurine. The staff at the UPS store carefully wrapped the item, packaged, and shipped it for me. I received it today and it was absolutely pristine. Thank you!
  • JM
    Julia Mann
    Jan 2, 2026
    5.0
    Helpful, efficient, hard working staff. Very friendly!
  • LR
    Lisa - Chameleon Resumes
    Dec 17, 2025
    5.0
    Jordan, Charlie and Gucci are THE BEST everytime I go in this store. And I go a lot. Most recently, I had an expensive international shipping purchase go badly when it hit French customs. And Jordan helped me over and over and in the end, refunded me when the package got sent back. I didn’t expect that to be so easy and he was awesome. But overall, they make the place fun when there is a line and they are just all super kind guys. I love this store! They are great.
  • SG
    Sharon Gribbin
    Dec 17, 2025
    5.0
    It is such a pleasant experience going to this UPS store. No matter how busy they are they work quickly and efficiently. While still explaining and helping customers
  • MB
    Michelle Brodbeck
    Dec 12, 2025
    5.0
    It warms my heart to come to these reviews and there are tons of other people are giving this store positive reviews! I was compelled to leave a review after my last visit though each time I’ve been to this store it was been a good experience! It was such a busy day and I had to ship my work laptop back to my employer after being laid off. I didn’t have anything to box up the laptop so I needed them to do it, even though the line was out the door the guys at the counter didn’t make me feel like an inconvenience they did as I asked without hesitation. Every time I go in there it’s busy and every time they are always hustling but with a smile. I echo what a lot of other people say that running an errand is longer a chore, give these guys a raise!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4433 in Neptune offer?

The UPS Store #4433 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store located in Neptune, NJ?

It is located at 57 S Main St, Neptune, NJ 07753, opposite the entrance to Ocean Grove at the intersection of Rte 71 (Main St.) and Rte 33.