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United States Postal Service

2.2
(141 reviews)

Business Details

200 Walt Whitman Ave, Mount Laurel, NJ
08054, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 200 Walt Whitman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 Walt Whitman Ave, Mount Laurel, NJ
08054, United States

Hours

Reviews

2.2
141 reviews
5 stars
30
4 stars
10
3 stars
4
2 stars
5
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, with several instances of employees displaying a lack of professionalism and customer service skills.

Service Efficiency

Customers frequently mentioned long wait times and inefficient service, often exacerbated by understaffing.

Communication Issues

Numerous reviews highlighted difficulties in contacting the post office, with many customers unable to reach staff by phone.

Package Handling

There were multiple complaints about lost or undelivered packages, with some customers alleging theft or mishandling of their mail.

Mixed Experiences

While some customers had positive interactions and found the service satisfactory, these were often overshadowed by negative experiences reported by others.
  • KS
    kush shah
    5 days ago
    3.0
    Need more staff, long queue
  • TG
    Trisha Gibbs
    Feb 26, 2026
    5.0
    Very nice staff, l was in and out. Thanks
  • TS
    Theresa Santana
    Jan 23, 2026
    1.0
    They do not empty the mailboxes in front of the facility for days!
  • SK
    Scott Kendall
    Jan 13, 2026
    1.0
    Management does not accept packages at the counter if you have a pre-printed label. They force you to use the self service kiosk in the lobby. AND the self service kiosk LOCKS down when it is full.
  • TB
    Tiffany Betts
    Jan 8, 2026
    1.0
    I called 10 times and got no answer but the lady accidentally answered the phone and had me on hold while talking to her co-worker about vacation. So I recorded the conversation while sitting there. Couldn't answer the phone for hours but can talk to coworkers about vacation and wonder why it's so screwed up there.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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