United States Postal Service

2.1
129 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 200 Walt Whitman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 Walt Whitman Ave, Mount Laurel, NJ
08054, United States

Hours

Reviews

2.1
129 reviews
5 stars
26
4 stars
10
3 stars
3
2 stars
5
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and failure to deliver items as promised.

Long Wait Times

Customers frequently mentioned long lines and slow service, often exacerbated by under-staffing.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Mixed Experiences

While some customers had positive interactions with staff, many others reported negative experiences, indicating inconsistency in service quality.
  • SH
    Sarah Horner
    Nov 3, 2025
    1.0
    Received notifications that two different packages on two different days were delivered to a locker in my apartment complex. Never received a code. I contact the locker service, they tell me I have to contact USPS because they never scanned the packages in, two deliveries in a row. Can’t contact anyone at the Mt Laurel post office because they don’t answer the phone!!!! Would really love for someone to contact me so I can find my packages!!!
  • LD
    L Dollar
    Nov 1, 2025
    1.0
    Young lady treated me very bad,gave me attitude and talk to me like I'm stupid or something and a older lady told me if i lick the envelope closed in front of her she will not mail it out for me so I had to mail out my letter that had to be posted that day wasn't posted and went in the mailbox costing me late fees for no reason,she sold me the envelope but would not accept it or give me tape without buying it, charge for a piece of tape ...sad!
  • RS
    Rod Slaughter
    Aug 25, 2025
    4.0
    Nice staff, very helpful, personable
  • BH
    Barry Hanson
    Aug 15, 2025
    1.0
    They never answer their phone
  • LN
    Lou Naylor
    Aug 5, 2025
    5.0
    The women working the desk are always helpful, pleasant and patient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.