United States Postal Service

1.9
71 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 485 Speedwell Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
485 Speedwell Ave, Morris Plains, NJ
07950, United States

Hours

Reviews

1.9
71 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
3
1 star
51
  • JK
    Joseph Kuryla
    Nov 7, 2025
    1.0
    Where do I begin, how about with Karen, yes Karen. My daughter made an appointment to turn in her passport application there. Karen looked it over and took the paperwork in the back and said it'll be about two weeks and she should receive her passport in the mail. I asked my daughter for the tracking information, and she had no idea she was supposed to get one. Me, a postal contractor, left work, since no one answers phones here, and questioned Karen about the traking info. Karen said to log into the government site to get it. Karen, where's the tracking information for it traveling to Philadelphia? All I get is a stupid smirk. I'll give it a couple of days then I'm taking this to the post master general.
  • II
    Imma
    Oct 6, 2025
    1.0
    I mailed an envelope in their outdoor mailbox in the parking lot with a check in there. Somehow that check was taken, rewritten on for someone else and was cashed. Do not put mail in that mailbox.
  • LM
    Lizz Maiello
    Sep 18, 2025
    1.0
    Morris Plains is useless. Horrible svcs. Loses mail, delivets to wrong address. No customer setvice at all
  • LL
    Lan
    Aug 10, 2025
    4.0
    📮Mixed Experience, but Improving The automated phone system is efficient despite being impersonal—I had a mail issue resolved quickly through an online form. Staff here used to feel cold and indifferent, but there’s been a noticeable shift lately. A kind older Asian woman who rotates between locations brings warmth to the service. Staff turnover seems high, and while they may be short-staffed, hiring doesn’t appear active. Lines vary depending on the time and customer behavior, but I usually wait no more than 10 minutes. If the parking lot is full, expect a wait. The space is functional, though envelope selection is more limited than other nearby offices.
  • EF
    Ellie Falco
    Jun 23, 2025
    1.0
    As a town resident, I am disappointed constantly by the rude and inefficient behavior of some of the office postal workers. The postmaster should be ashamed to allow it. My husband was going to send 2 packages for me - the zip codes were obviously California - yet since it wasn't written out he got a hard time about it (she could have just written CA on them). He left angry and brought the packages home. I'll be going to Cedar Knolls from now on. They also should be doing a better job of keeping up the look of the property!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.