United States Postal Service

1.8
228 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1601 Perrineville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1601 Perrineville Rd, Monroe Township, NJ
08831, United States

Hours

Reviews

1.8
228 reviews
5 stars
36
4 stars
8
3 stars
3
2 stars
6
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.

Package Handling

Numerous reviews highlight issues with lost or delayed packages, with many customers expressing frustration over packages sitting at the facility for extended periods.

Efficiency

Customers frequently mention long wait times and slow service, particularly during busy periods, leading to dissatisfaction with overall efficiency.

Facility Management

Several reviews suggest poor management and organization at the facility, contributing to ongoing issues with package delivery and customer service.

Accessibility

Customers report difficulty in reaching the post office by phone, with many calls going unanswered or disconnected.
  • LE
    Livelife4u E
    Dec 1, 2025
    5.0
    I've had two recent issues and I must say they were both handled with care and expertise. Can't remember the young ladies name I spoke to on the phone, but she was amazing. So thank you for getting my packages delivered 🙌 ☺️
  • OR
    Olga Rakhmanova
    Nov 25, 2025
    5.0
    I don’t know why this place is so poorly rated, but after reading a reviews it makes sense. People blame their own incompetence on others. I’ve been going to this post office for the past 8 years, never had any issues to do a passport or to get a proper answer to my question. I highly appreciate your hard work!
  • FT
    Fred Troisi
    Nov 10, 2025
    5.0
    Probably the best post office that I’ve ever used. Clerks are pleasant and informative. Busiest one for sure, older slower clientele so lines can be long but they are efficient
  • NR
    Nivedh Rajesh
    Oct 11, 2025
    5.0
    Lines not long, folks working here are pleasant.
  • MB
    Marc Borrero
    Sep 15, 2025
    5.0
    Passport process was smooth and easy. The staff were very helpful for completing my first time passport. Would recommend 👍

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.