United States Postal Service

1.8
227 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1601 Perrineville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1601 Perrineville Rd, Monroe Township, NJ
08831, United States

Hours

Reviews

1.8
227 reviews
5 stars
34
4 stars
8
3 stars
3
2 stars
6
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Efficiency

Numerous reviews highlighted long wait times and inefficiencies in processing services, particularly with passport and fingerprinting appointments.

Package Handling

A significant number of customers experienced lost or delayed packages, with many stating their items were stuck at the facility for extended periods.

Staff Attitude

While some customers praised the staff for being polite and helpful, many others criticized them for being rude and dismissive.

Operational Issues

Frequent complaints about misdelivered mail and packages, as well as poor communication regarding package status, were noted.
  • FT
    Fred Troisi
    Nov 10, 2025
    5.0
    Probably the best post office that I’ve ever used. Clerks are pleasant and informative. Busiest one for sure, older slower clientele so lines can be long but they are efficient
  • NR
    Nivedh Rajesh
    Oct 11, 2025
    5.0
    Lines not long, folks working here are pleasant.
  • MB
    Marc Borrero
    Sep 15, 2025
    5.0
    Passport process was smooth and easy. The staff were very helpful for completing my first time passport. Would recommend 👍
  • SS
    Simone Signoretto
    Jun 27, 2025
    4.0
    I simply DO NOT understand why people consistently give USPS on Perrineville negative reviews. Here are the reasons I have given them a 4-star review and why I took off a star ;-). (1) They ARE helpful! They will assist in certified mail and provide guidance on registered vs certified and cost of sending anything. (2) When lines are long, they do their best to bring in staff from the back to assist in addressing customer needs (3) They are very polite and super-efficient once you are at the counter because they want YOU out of there as quickly as you want to be out of there to get on with your day (4) I took a star off because they don't offer you "free" tape to bind your boxes or packages. I mean, c'mon, I KNOW you have tape back there, USPS! But I always end up having to purchase tape because I forget to bring my own. Anyway, I am happy to have USPS in my hood and love that they are open till 7 Oh, Number (4) they are open till 7!! very convenient.
  • MM
    Marty
    May 28, 2025
    1.0
    Mailman pulled up to mail box and did not get out to put mail in mailbox. Even though the law says he's required too. The box was blocked by the neighbors car. He made no effort. After reading other reviews here, I don't think the post office cares.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.