Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6633 in Monroe Township offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Concordia Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
162 reviews
5 stars
85
4 stars
7
3 stars
4
2 stars
6
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising helpful staff while others report rude and unprofessional behavior from certain employees.
Pricing Issues
Many customers expressed dissatisfaction with high prices for services and supplies, feeling they were overcharged compared to other locations.
Efficiency
While some reviews highlight quick and efficient service, others mention long wait times and slow processing, particularly during busy periods.
Notary Services
There are complaints about the high fees for notary services, which exceed state regulations, leading to accusations of scamming customers.
Staff Knowledge
Some customers appreciate the knowledgeable staff who provide helpful guidance, while others report inconsistent experiences with service quality.
- RRrgoutham rajaNov 10, 20255.0Friendly staffs . Ambika Chabra in this location is the best
- NTNicole TNov 6, 20251.0I wish I could give no stars...maybe the one star can be for the customers that go there because they aren't the problem. I went to the UPS in East Brunswick to drop off a return from Macy's. There was no box required, per the Macy's instruction, but I returned it in the bag it was originally shipped in. I did not seal the bag though, that I will take full fault for. They took the items and scanned a QR code and that was that. Well the package was then redelivered back to my house because at that location, whoever took the items, just slapped the label on the Macy's bag and mailed it. They never covered the old label and definitely did not seal the bag closed. I took my receipt and the bag to the Monroe Township location. The tall young man working there said that they couldn't issue a new label or use the one I had originally been given, since it was shipped back to me. He was completely unhelpful from the start. He told me I had to reach out to Macy's and get a new label, even though it wasn't Macy's fault someone at UPS didn't do what they were supposed to do. Fine....I stayed in the lobby and called Macy's who issued me a new return label. They did not give me a QR code, but emailed me the actual label. I showed him the label and he told me that I could email it to him and then he would print it, for a $3.50 service fee....WHAT?!?!? I get there is a service fee for people that do not have a printer but really...in this instance, that makes no sense. I had the QR code originally. Someone at UPS didn't do their job, causing me to go back to UPS, then call and get a new label with Macy's and you couldn't just print out the label so I wouldn't have to come back? Seriously? This is what we call customer service now? I'm so disappointed in this store, the gentleman working there and the East Brunswick Route 18 location as well. This is not how you treat people. You guys screwed up and instead of just printing one label, one piece of paper, you basically told me "store policy" and to go away.
- TBtoby burnsOct 30, 20255.0Friendly and helpful employees
- KKKarinaOct 16, 20251.0Haven’t received my refund yet… I returned everything on September 21st and my package is still sitting in Jersey like ge it together smfh
- RWRina WOct 9, 20255.0I had a coupon that wasn’t working and they still honored it even though it was technically not for their store. They were very helpful!
Frequently Asked Questions About The UPS Store
What are the main services offered by The UPS Store in Monroe Township?
The UPS Store #6633 in Monroe Township offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
Where is The UPS Store located in Monroe Township?
It is located at 1600 Perrineville Rd, Monroe Township, NJ 08831, in the Concordia Shopping Center.
What are the business hours of The UPS Store in Monroe Township?
They are open Monday to Friday from 8:30 AM to 6:30 PM, Saturdays from 8:30 AM to 4:30 PM, and closed on Sundays.
Is The UPS Store in Monroe Township open on holidays?
They are closed on some holidays like November 27, December 25, December 31, January 1, and January 19, but open on others, for example, November 11 and November 28.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, they offer mailbox services including mailbox rentals for mail and packages.
Can I get notary services at The UPS Store in Monroe Township?
Yes, professional notary services are available at this location.
Are there nearby shredding services accessible from The UPS Store?
Yes, Shred Nations is a nearby shredding service that customers can visit for document destruction needs.
What nearby restaurants can I visit before or after my visit to The UPS Store?
D&T Pizza is a nearby Italian and pizza restaurant where customers can enjoy a meal before or after their visit.
Which nearby banks could customers use along with visiting The UPS Store?
Northfield Bank and Wells Fargo Bank are nearby banks customers might find convenient while visiting The UPS Store.