The UPS Store

4.7
317 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7449 in Monmouth Junction offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
4180 US-1 N, Monmouth Junction, NJ
08852, United States

Hours

Reviews

4.7
317 reviews
5 stars
293
4 stars
2
3 stars
1
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Thomas and Kalyan.

Mixed Experiences

While some customers had excellent experiences, others reported rude behavior from staff and dissatisfaction with service quality.

Pricing Concerns

Several reviews mentioned high prices for services, with complaints about additional charges for basic supplies like tape.

Store Environment

Feedback indicated issues with cleanliness and comfort in the store, including complaints about odors and temperature.

Professionalism

Customers appreciated the professionalism of some staff members, but there were significant complaints about unprofessional behavior from the owner and some employees.
  • EH
    E H
    Oct 26, 2025
    5.0
    Really helped me out when I needed it. Thanks!
  • RT
    Richard Taylor
    Sep 16, 2025
    1.0
    To fax important documents a few towns over, I was told would be $54.00 without tax. When I told the gentleman that the cost of service was way too high, he hung up on me. I would highly recommend going elsewhere and not wasting your time coming to this establishment.
  • KJ
    K J
    Sep 6, 2025
    1.0
    Lost parcel (to Shanghai China), and UPS doesn’t make effort to find it.
  • CS
    Carla Shalaby
    Aug 8, 2025
    5.0
    If I could give this location ten stars, I would. After losing my sister, I needed to ship some highly sentimental items to my home address 900 miles away. I was nervous to place these items in anyone’s hands. Thomas Gomez, the manager, literally met me at the door. He helped me remove the items from my car, showing warm compassion and deep care the entire time. He found me the smartest and safest way to ship them, all the while taking special care with my items. I will remember this small UPS experience as a big part of my comfort at a difficult time. Such a reminder that everyone has the ability to make life easier for others. Thank you, Thomas.
  • JN
    James N.
    Jul 11, 2025
    5.0
    Thanks for Sunita’s help! They provide excellent service here.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Monmouth Junction?

The UPS Store is open Monday to Friday from 8:30 AM to 7:30 PM, on Saturday from 9:00 AM to 5:00 PM, and on Sunday from 10:00 AM to 3:00 PM.