United States Postal Service

2.7
47 reviews

About

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Visit your local Post Office™ at 27 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
27 Washington Ave, Milltown, NJ
08850, United States

Hours

Reviews

2.7
47 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
0
1 star
27
  • JP
    Jennifer Prabhu
    Nov 14, 2025
    1.0
    Extremely rude and unhelpful staff
  • BA
    Beverly Adelstein
    Nov 12, 2025
    1.0
    I’m not surprised this post office has only 2.7 stars. I’ve been to the Milltown location before, but during a recent visit I encountered a postal clerk who made a disrespectful comment to me. The experience was upsetting enough that I submitted a formal complaint — something I’ve never done before. While other staff have been courteous in the past, this interaction broke the tone I expect from USPS. I will not be returning to this location. If zero stars were possible, I would give it. Customer service matters — especially in public service — and tone awareness should be a priority. After submitting my complaint to USPS, I received a call from a postal supervisor regarding the incident. While I have not changed my opinion about the Milltown Post Office location, I do appreciate that USPS took my complaint seriously and reached out to me.
  • RR
    Ronald Roa
    Aug 11, 2025
    1.0
    There’s already an air of discontent and obstinance when you go in. And then I’m not surprised being met with resistance and the inability to assist me with the simplest task of mailing something. Apparently they don’t have the means nor the wherewithal to assist in printing a label or preparing a package with a pre-paid label. What’s the point of the post office at this point? Clearly it’s to become slightly annoyed with your day and be frustrated for nothing. Don’t bother going here. Go to the UPS store, pay the extra 5$ for printing and help, and forget the sad people at USPS.
  • TO
    Tamar Olcha
    Jul 24, 2025
    1.0
    The rudest people I have ever met. Always giving attitude when I am trying to simply drop off a package. I don’t go here anymore.
  • LL
    Laurie Leahy
    Jun 24, 2025
    5.0
    There are not enough stars to talk about the great service and help that I got from the woman that works at this post office. I needed to intercept a package and correct the zip code. Not only did she give me another area's telephone number but called Me hours later to see how I had done. For the people who live there -you are lucky to have this person helping you. Laurie Leahy

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.