The UPS Store

3.0
155 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4396 in Marlton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crispin Square Across The Street From Traino's.

Details

  • DeliveryNot available

Location

The UPS Store
230 N Maple Ave, Marlton, NJ
08053, United States

Hours

Reviews

3.0
155 reviews
5 stars
71
4 stars
7
3 stars
1
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.

Pricing Issues

Many customers expressed dissatisfaction with high fees for services like printing labels and notarization, feeling they were charged excessively compared to other locations.

Service Availability

There are complaints about inconsistent service availability, particularly regarding notary services and package handling, leading to frustration among customers.

Staff Competence

While some staff members are noted for their helpfulness and efficiency, others are criticized for a lack of knowledge and professionalism.
  • VS
    Victoria Santoro
    Dec 29, 2025
    5.0
    I did not catch the workers full name on her name tag but her name started with a V. She was the nicest service worker I’ve ever encountered. She was so positive, helpful, and patient with each customer as I waited in line and she helped me. Great customer care!
  • TN
    Tara N
    Dec 11, 2025
    5.0
    Great customer service, great options. When I attended there were several customers in the store. Which is always a good sign. Everyone was being attended to do appropriately. Once I was ready after finding appropriate shipping materials for my Christmas gift to friends, I was helped immediately. The employee was very helpful and she was very knowledgeable on the different options for shipping. She gave me options to reduce my shipping costs that also made sure that my package would make it to my friends before christmas. As an Albertan visiting New Jersey, I was very impressed with the service I received at this location. Great conversation! Great help! The employee also complimented me on the calendar that I got made for my friends. She loves the dogs. Thank you to that lady for all of her assistance!
  • JJ
    Josh
    Nov 20, 2025
    1.0
    Refused to ship my items. Items that were shipped to me by UPS.
  • KD
    Kenneth Dalenberg
    Nov 17, 2025
    1.0
    I used the ups website to book a notary appointment at this location well in advance. But when we showed up to have something notarized, they told me that they don't do notary services at that location. I told them the website let me book the appointment, they said it allows you to book notary but they don't do it. I booked over a week in advance. Someone should have seen that booking, and then called me to tell me they don't offer that service. Thankfully we were able to find a nearby mail place that did do what we needed, but really bad on UPS for not letting me know about this ahead of time.
  • ES
    Elisha Stevenson
    Nov 6, 2025
    5.0
    The young man in the store is super helpful and assisted me with packing my bag up.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4396 in Marlton offer?

The UPS Store #4396 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more locally owned and operated services.