The UPS Store

3.0
153 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4396 in Marlton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crispin Square Across The Street From Traino's.

Details

  • DeliveryNot available

Location

The UPS Store
230 N Maple Ave, Marlton, NJ
08053, United States

Hours

Reviews

3.0
153 reviews
5 stars
69
4 stars
7
3 stars
1
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high fees for basic services, such as printing labels and notarizing documents, feeling they were overcharged.

Staff Competence

While some staff members received positive mentions for their efficiency and helpfulness, others were criticized for lack of knowledge and poor service.

Lost Packages

Several reviews highlighted issues with lost packages and inadequate responses from staff regarding claims and tracking.

Store Environment

The store's cleanliness and organization received positive remarks, but there were complaints about the inconsistency in service quality depending on the staff member.
  • JJ
    Josh
    4 days ago
    1.0
    Refused to ship my items. Items that were shipped to me by UPS.
  • KD
    Kenneth Dalenberg
    Nov 17, 2025
    1.0
    I used the ups website to book a notary appointment at this location well in advance. But when we showed up to have something notarized, they told me that they don't do notary services at that location. I told them the website let me book the appointment, they said it allows you to book notary but they don't do it. I booked over a week in advance. Someone should have seen that booking, and then called me to tell me they don't offer that service. Thankfully we were able to find a nearby mail place that did do what we needed, but really bad on UPS for not letting me know about this ahead of time.
  • ES
    Elisha Stevenson
    Nov 6, 2025
    5.0
    The young man in the store is super helpful and assisted me with packing my bag up.
  • DE
    Dave E
    Nov 3, 2025
    1.0
    Four dollars to print a shipping label for a package they were paid to ship. Get real. What a joke.
  • SF
    Stephen Fitzpatrick
    Oct 15, 2025
    5.0
    Excellent location and staff. I’m always in and out with my package drop off and the staff is always friendly and helpful. It’s my preferred location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4396 in Marlton offer?

The UPS Store #4396 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more locally owned and operated services.