The UPS Store

4.1
148 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6454 in Manalapan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Design Center.

Details

  • DeliveryNot available

Location

The UPS Store
345 Hwy 9 S, Manalapan, NJ
07726, United States

Hours

Reviews

4.1
148 reviews
5 stars
111
4 stars
3
3 stars
5
2 stars
1
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Patricia, Irene, and Michael for their outstanding service.

Service Quality

While most reviews highlighted excellent service, there were notable complaints about poor customer service experiences, particularly involving rudeness and unprofessional behavior from some staff.

Convenience

Customers appreciated the store's convenient location and quick service, often mentioning minimal wait times and efficient handling of shipments.

Mixed Experiences

Despite many positive reviews, there were several negative experiences reported, particularly regarding handling of returns and issues with package deliveries.
  • RC
    rose crystal
    Jan 5, 2026
    5.0
    After going to this UPS location many times I felt I should write a review. Whenever I need to send a package I am greeted warmly and will never go anywhere else. The staff is all great but I especially want to give a shout out to Trish! I alway feel positive energy from her and am so happy this is my local store for all my shipping needs.
  • KS
    krutartha shah
    Jan 3, 2026
    5.0
    ⭐⭐⭐⭐⭐ (5/5) The UPS Store in Marlboro, NJ is very convenient with multiple counters, which makes service quick and efficient. The staff is friendly and helpful, and the overall experience is smooth whether you’re shipping packages or handling other services. A reliable spot for all your UPS needs.
  • AP
    Adrian Pacheco
    Dec 22, 2025
    5.0
    Courteous, professional, and prompt service. From your representative. Ms. Trish
  • KM
    Karen Majin
    Dec 20, 2025
    1.0
    I sent a box to Miami, they misplaced the address and then blamed us for not looking at the receipt. The address was written on the box, it's not my fault that they made a mistake and then they return the boxes to us terribly in bad condition and we paid 165 dollars for nothing
  • AS
    Ajay Saini
    Dec 5, 2025
    5.0
    I’ve been bringing my packages to this UPS location for a while now, and Mike has been incredibly helpful every single time. He’s friendly, patient, and always goes out of his way to make sure everything is packed, labeled, and shipped correctly. Whether I’m dropping off one bag or several, he treats every shipment with care and takes the time to answer my questions. It makes a huge difference to work with someone so reliable and professional. Mike is a big reason I keep coming back to this UPS store!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6454 in Manalapan offer?

The UPS Store #6454 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and a design center for various printing needs.