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The UPS Store

4.1
(155 reviews)

Business Details

345 Hwy 9 S, Manalapan, NJ
07726, United States
(732) 536-4490
https://locations.theupsstore.com/nj/manalapan/345-hwy-9-s

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6454 in Manalapan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Design Center.

Details

  • DeliveryNot available

Location

The UPS Store
345 Hwy 9 S, Manalapan, NJ
07726, United States

Hours

Reviews

4.1
155 reviews
5 stars
114
4 stars
3
3 stars
5
2 stars
1
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees like Patricia and Mike are praised for their helpfulness, others received complaints for rudeness and unprofessional behavior.

Staff Performance

Several employees, particularly Patricia, Trish, and Irene, are frequently highlighted for their exceptional service and professionalism, contributing positively to customer experiences.

Operational Issues

Customers expressed frustration over inconsistent store hours and policies, leading to confusion and dissatisfaction, particularly regarding package drop-offs and notary services.

Store Environment

The store is generally described as clean and well-organized, with a convenient location and a variety of services offered.
  • RC
    Rodrigo San Cristobal
    1 day ago
    5.0
    I came in with just a box and an address on a Post-It. He took care of everything for me, soup to nuts. Added a stinger box and insurance to make sure the package arrived securely. You should be happy to have him on your team. - Happy Customer
  • SK
    Siedra Koenig
    Feb 24, 2026
    1.0
    Came here at 8:35 when they open 8:30 and no one is here. Waited 10 mins and finally left but very confusing and no sign on the door posted with different hours or anything. I went and got coffee and circled back around 9:00 and still no one here. There was a snow storm yesterday but all the roads and parking lots are plowed and everywhere else is open so I’m confused why this UPS location isn’t open. I ran into 3 other people waiting to drop stuff off as well :/ Edit: The response from owner saying that safety is their UTMOST concern yet doesn’t address the fact that all the roads are plowed and every other business is open today including the UPS store in Marlboro 15 mins away. Weird.
  • MW
    Meredith Parker Weber
    Feb 19, 2026
    5.0
    Trish is amazing and accommodating and I highly recommend her notary services
  • VR
    Vin Rinaldi
    Feb 8, 2026
    1.0
    I arrived on a Saturday at 4:34pm not knowing they close at 4:30pm. I had a UPS package, label affixed, drop-off only - no additional services needed. 2 people working in the store (one vacuuming, the other scanning packages), both saw me, shook their head 'no' and went back to what they were doing. Wow, what a disappointment, what a way to treat someone. Had they opened the door, this could have been a 5 star review.
  • VR
    Vin Rin
    Feb 8, 2026
    1.0
    I arrived on a Saturday at 4:34pm not knowing they close at 4:30pm. I had a UPS package, label affixed, drop-off only - no additional services needed. 2 people working in the store (one vacuuming, the other scanning packages), both saw me, shook their head 'no' and went back to what they were doing. Wow, what a disappointment, what a way to treat someone. Had they opened the door, this could have been a 5 star review.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6454 in Manalapan offer?

The UPS Store #6454 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and a design center for various printing needs.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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